Senior Property Manager

Description Who We Are Atrium Management Company is a fully integrated real estate platform. Based in Orlando, FL, we manage 11,000+ doors across the southeastern US. At Atrium, we don't simply manage properties- we build relationships. Our team is empowered to lead with professionalism, compassion, and creativity, making Atrium one of the most trusted and fastest-growing names in property management. So far in 2026, Atrium's team has grown by 40% , our portfolio has grown by 40% , we've celebrated 40 internal promotions, and our multifamily portfolio expanded into 4 new markets. Through this incredible growth, Atrium also took home Orlando's #1 Best Place To Work award for the 2nd year in a row -- and we're growing our already established portfolio in Richmond ! About the Role An Atrium Senior Property Manager will serve as a point of contact for current residents, and help to drive Atrium's culture and growth in Richmond. The Senior Property Manager will be based in the Scott's Addition District and reports directly to the Virginia Regional Manager. Location: Richmond, VA 23230 Salary: $65,000 - $80,000 (base salary is based on experience). Eligible for bonuses. Schedule: Standard hours are Monday - Friday 8:30am - 5:30pm. Flexible Schedule including some weekends required. Key Responsibilities Support and participate in fulfilling customer service and leasing standards Maintain accurate resident and property records Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete Responds to resident requests promptly and courteously and provides solutions to resolve resident issues Assists in preparing all paperwork specific to new and renewal lease agreements Determines lease renewal rates and assist in delivery of renewal letters to secure renewals Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community Collects, posts, and deposits rents/security deposits and other portfolio income on a daily basis Leads the maintenance and management of budgeted occupancy, collections, and expenses Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment Comprehends legal documents and able to carry out related rent collections and lease management. Completes financial records, budgets, and other fiscal reporting. Requirements Minimum 3 - 5 years of experience in a management or leadership role. Minimum of 1 year as Property Manager 3 - 5 years of experience as a Property Manager, Assistant Property Manager, or Leaser strongly preferred. Reliable transportation and valid Driver License What We're Looking For Experience: An understanding of property operations with emphasis on lease terms to support contract enforcement, including collections. The proven ability to provide excellent customer service resulting in resident retention. Soft Skills: Highly organized with excellent time management skills. Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations. Tech Skills: Computer savvy (Office/Google Workspace). Familiarity with Appfolio, Property Meld or similar property management systems is a plus! Mindset: Self-disciplined, positive, energetic and resourceful, hands-on, adaptable, and dependable. Team oriented but able to work independently. Bi-lingual (Spanish-speaking) candidates are highly encouraged to apply! Why Work with Us? When you join Atrium, you're not just starting a job-you’re building a career in a supportive, people-focused environment. We invest in our employees with competitive pay, growth opportunities, industry certification opportunities, and a benefits package designed to support you and your family. In short, we invest in the whole you -- your HEALTH, your TIME, your FUTURE, and your GROWTH. Benefits eligibility begins the 1st of the month following your start date. Here are some highlights: HEALTH & PROTECTION Medical, dental, and vision coverage Employer-paid life insurance ($50,000) Employer-paid short-term disability Additional voluntary benefits TIME TO RECHARGE 3 weeks paid time off 12 paid company holidays Parental leave for birth or adoption FINANCIAL WELLNESS 401(k) with employer match Flexible spending account (FSA) Dependent care FSA GROW WITH US Company-provided training and mentorship Real career growth opportunities - we promote from within Atrium Management Company is an Equal Opportunity Employer Atrium Management Company provides equal employment and advancement opportunities to all employees and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. #J-18808-Ljbffr