Optician

Job Description

Job Description

Sales Optician

Toledo, OH | Full-Time | Sales | Optikus Eye Protection Partners

If you're looking for an opportunity that combines optical expertise, customer relationships and business development, this could be the next step in your career. Whether you've worked as a licensed optician, dispensing optician, mobile optician or in other optical jobs, this role offers the chance to make a direct impact while helping grow a specialized business.

Optikus, the Prescription Safety Eyewear Division of Saf-Gard®, is seeking a customer-focused professional to support existing corporate accounts while helping expand our presence throughout Ohio, Michigan, and Indiana. This position combines hands-on fitting and dispensing responsibilities with account management, customer relationship building, and territory growth.

As a Sales Optician, you'll work directly with employees, corporate customers, program managers and prescribing providers to deliver prescription safety eyewear solutions that help workers stay safe and productive on the job. You'll enjoy a high degree of independence while working as part of a supportive and growing team.

At Optikus and Saf-Gard®, we believe in building lasting relationships with customers and employees alike. We're looking for someone who shares that commitment and is excited about helping grow a business built on service, trust, and expertise.

Optical Services & Customer Care

• Assist customers with frame selection, lens types, and lens treatments based on their individual needs
• Perform fitting and dispensing services to ensure proper fit, comfort, and visual performance
• Educate customers on prescription safety eyewear options and available products
• Verify eyewear orders for accuracy and communicate order updates promptly
• Dispense completed orders and provide exceptional follow-up service
• Maintain a high standard of customer care throughout the customer experience

Account Management & Territory Development

• Build and maintain strong customer relationships with corporate accounts, program managers, and prescribing doctors
• Support existing customer accounts while identifying opportunities for growth
• Manage a multi-state territory throughout Ohio, Michigan, and Indiana
• Coordinate customer visits and maintain an organized travel schedule
• Serve as a trusted resource for customers participating in safety eyewear programs

Business Development & Sales Support

• Prospect for new business opportunities within assigned territories
• Support presentations and program introductions for prospective customers
• Assist with expanding prescription safety eyewear programs among existing and new accounts
• Develop relationships that support long-term customer retention and account growth
• Maintain knowledge of current optical products, lens technologies, and safety eyewear solutions

Order Management & Administrative Support

• Place accurate eyewear orders through VisionWeb and related ordering systems
• Verify order details and maintain accurate customer records
• Support order tracking and customer communication throughout the fulfillment process
• Maintain organized documentation and territory activity records

• 3–5 years of experience as an optician, dispensing optician, or in a related optical role
• Strong customer service and relationship-building skills
• Experience with fitting and dispensing eyewear products
• Excellent organizational and time management abilities
• Self-motivated and comfortable working independently
• Professional communication and presentation skills
• Detail-oriented with a commitment to accuracy
• Reliable transportation and a clean driving record
• Ability and willingness to travel throughout the Dallas Fort Worth Area

Preferred Qualifications

• Experience in optical sales, eyewear sales, outside sales, or business-to-business sales
• Account management or territory management experience
• Experience using VisionWeb ordering systems
• Knowledge of prescription safety eyewear programs and ANSI Z87.1 safety standards
• ABO certification, state optician licensure, or related industry credentials
• Familiarity with lens treatments, frame adjustments, repairs, and optical measurements

• Full-time position
• Travel throughout Ohio, Michigan and Indiana 
• Customer visits are scheduled in advance
• Combination of onsite customer visits, account management activities, and administrative responsibilities

• Company-paid dental, vision, long-term disability, short-term disability, and life insurance beginning the first of the month after 60 days
• Multi-tiered medical insurance plans to choose from (benefits valued at over $10,000 annually)
• 8 paid holidays per year
• PTO is available after 90 days, accrued bi-weekly at a rate of 3.08 hours (2 weeks annualized after 1st year). Bi-weekly accrual rate increases to 4.62 hours after 7 years (3 weeks annualized)
• 401(k) plan with 50% employer match on first 6% of employee base pay

• Stable, long-term career opportunities with room for growth and advancement
• Supportive, team-oriented work environment
• Cross-training and development opportunities across departments

For more than 40 years, Saf-Gard® has helped organizations protect their employees through industry-leading safety footwear programs. Optikus, our prescription safety eyewear division, extends that mission by providing prescription safety eyewear solutions that help workers see clearly, work comfortably and stay protected on the job.

We know safety matters. We also know relationships matter. That's why we work hard to make things easier for our customers and for each other.

At Optikus and Saf-Gard®, you're not just another employee in a corporate machine. We're a close-knit team that believes in working hard, helping each other out, and treating people the right way. We've built a culture around trust, teamwork, and common sense, and it's helped us grow for more than four decades.