Medical Assistant, Urgent Care

Medical Assistant II - Urgent Care

Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion.

We are seeking a full-time, 36-hour Medical Assistant II to join our Urgent Care team in Southampton! Our Urgent Care Center is located at 10 College Hwy, Southampton, MA 01073. Schedule: Two 12-hour shifts and two 8-hour shifts with every other weekend rotation.

Since Urgent Care is a 7-day-per-week operation that delivers care days, evenings, weekends, and holidays, we request staff to be flexible with scheduling needs and take on weekend/holiday coverage as needed. The other locations are, Northampton, Amherst, or Greenfield.

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.

Licenses and Credentials: Basic Life Support [BLS Certification] preferred. Certified Medical Assistant [National Certification] preferred.

Experience: Direct MA experience or applicable medical field work 1-2 years required.

Knowledge, Skills and Abilities: Strong interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others.

Work Location: 10 College Highway

Scheduled Weekly Hours: 36

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $22.75 - $24.94/Hourly