Flexible Part Time Lead Coordinator Scheduling Specialist

Benefits:

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Lead Management Specialist - USA Insulation of Central Kentucky Lexington, KY | Part-Time | Flexible Daytime Hours | 20–30 Hours/Week | $18–$22/hr. + Performance Bonus

Need a job that works around your daytime schedule?

We’re hiring for a flexible part-time office position with hours that can often work well for:

Parents with kids in school

College students with daytime availability

Someone wanting supplemental income without nights/weekends

Anyone looking for a professional but flexible daytime role

This is not a rigid 9–5 position. We’re looking for the right person first, then building a schedule that works well for both sides.

Hours will generally fall between 8am–5pm Monday through Friday, averaging around 20–30 hours per week. Some days may be longer or shorter depending on discussions.

No nights. No weekends. No cold calling.

What this job actually is:

Homeowners contact us because they’re already interested in improving their home insulation. Your job is to answer calls and messages, have real conversations, determine whether we’re a good fit for their project, and help schedule appointments with our estimators.

You do not need insulation experience. We’ll train you on everything we do.

What matters most is being dependable, organized, and genuinely good with people.

Day-to-day responsibilities:

Answering inbound calls and web leads from homeowners

Scheduling in-home estimates

Following up with leads who haven’t booked yet

Updating customer information in our CRM system

Helping coordinate scheduling communication between customers and our field team

You’d probably be a great fit if you:

Communicate naturally and make people feel comfortable

Are dependable and follow through without constant reminders

Are comfortable using a computer and learning simple software tools

Want flexibility while still being part of a professional team

Like being in an environment where your contribution actually matters

What we offer:

$18–$22/hr. depending on experience

Performance bonuses tied to booking metrics

Flexible daytime scheduling

Paid holidays/PTO opportunities

Small, relaxed, team-oriented office environment

Opportunity to grow into a larger role over time

Why people like working here:

We’re locally owned, growing quickly, and not a corporate environment. Good work gets noticed here. You’ll work directly with ownership and be part of a small team that values reliability, attitude, and initiative.

If you’re looking for flexible daytime work with a company that treats people well and values your contribution, we’d love to talk.