Operations Coordinator

Benefits:

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Free food & snacks

Paid time off

Training & development

MaidPro is growing, and we are looking for a dependable, organized, and customer-focused Operations & Staffing Coordinator to join our office team. This position plays an important role in supporting daily operations, employee staffing, customer service, scheduling coordination, and office administration in a fast-paced environment.

We are seeking someone who is professional, detail-oriented, able to multitask effectively, and comfortable handling both employee and client communication with confidence and professionalism.

Responsibilities Include:

Assist with daily office operations and scheduling coordination

Support staffing needs including interviewing, onboarding, and employee communication

Handle customer service issues and client follow-up professionally

Coordinate service schedule adjustments and communicate updates to staff and clients

Maintain employee and client records accurately

Assist with inventory tracking and ordering office/cleaning supplies

Support recruiting efforts and hiring processes

Monitor office communication including phone calls, emails, and messages

Help maintain organized operational systems and documentation

Provide support to field staff and office management as needed

Support a positive team culture by building strong employee relationships and helping promote employee engagement and retention

Assist with planning employee appreciation activities, holiday events, team celebrations, and other morale-building initiatives

Qualifications:

Strong communication and customer service skills

Excellent organizational and multitasking abilities

Professional and dependable work ethic

Ability to remain calm and solution-focused in a fast-paced environment

Comfortable handling confidential information

Computer proficiency including email, scheduling systems, and basic office software

Previous office, operations, staffing, customer service, or administrative experience preferred

What We Offer:

Stable full-time daytime schedule

Supportive team environment

Opportunity for growth and increased responsibilities

Fast-paced and engaging work environment

Locally owned and operated business

This position is ideal for someone who enjoys organization, helping people, solving problems, and being part of a growing team-oriented company.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.