Intake & Referral Coordinator- Early Steps

Job Description

Job Description

Pay: $16.39 per hour (includes health and paid time off benefits)Schedule: Full-Time, 37.5 hours per weekHours: Monday through Friday, 8:00 AM to 4:00 PM Help Families Take the First Step Toward Early Intervention Services Easterseals Florida is seeking a compassionate, organized, and detail-oriented Intake Specialist to join our Treasure Coast Early Steps team in West Palm Beach. Our Treasure Coast Early Steps program provides early intervention services for infants and toddlers, birth to age 3, who have developmental delays or disabilities. As the first point of contact for families entering the program, you will play an important role in creating a positive experience and helping children access the services they need to reach their fullest potential. If you enjoy helping others, providing excellent customer service, and working in a mission-driven environment, we'd love to hear from you.What We offer:Medical, Dental, and Vision InsurancePaid Holidays, Vacation, Sick, and Personal Time401(k) Savings PlanEmployee Assistance ProgramWellness ProgramSupplemental Insurance OptionsProfessional Development and Training OpportunitiesMonday -Friday Schedule for Work-Life BalanceThe Opportunity to Make a Meaningful Difference in Your Community A Snapshot of What You'll Do:Serve as the first point of contact for families referred to the Early Steps programContact families promptly and professionally regarding referrals and servicesExplain program eligibility, services, and the Early Steps philosophyCollect, verify, and maintain intake and insurance informationAccurately enter family demographic information into the Early Steps Data SystemSchedule evaluations and coordinate appointment cancellations or reschedulesMonitor timelines and ensure compliance with program requirementsDeliver outstanding customer service while supporting families throughout the intake process What We're Looking ForHigh School Diploma or GEDPrevious experience in medical intake, healthcare administration, scheduling, or a related administrative role preferredStrong customer service and interpersonal skillsExcellent attention to detail and organizational abilitiesEffective verbal and written communication skillsProficiency with Microsoft Office and database systemsAccurate data entry and keyboarding skillsAbility to manage multiple priorities in a fast-paced environmentAn energetic and professional individual who will promote a positive, respectful and team-based environment Join Our TeamAt Easterseals Florida, every position helps create brighter futures for children and families. If you're looking for a rewarding career where your work truly makes an impact, apply today! Easterseals Florida has been rated a Great Place to Work (2020 - 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for. Easterseals Florida is a Drug Free Workplace (DFWP). Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at View phone number on ziprecruiter.com, View email address on ziprecruiter.com, 2010 Crosby Way, Winter Park, FL 32792. Under the directive of Florida House Bill 531, our organization utilizes the Care Provider Background Screening Clearinghouse. More information regarding the background screening requirements for this position can be found on the Florida HealthSource Background Screening website or at this specific link: