Credit Solutions Advisor - Greenville and Lovers

We are looking for an experienced Mortgage Originator to join our financial center team. The role focuses on originating residential mortgage loans and delivering a full range of banking products while balancing sales performance, operational risk, and client relationship care. Responsibilities Provide specialized and personalized service, offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of their life plans. Build and deepen relationships with new and existing clients by leveraging the full capabilities of the bank. Analyze clients’ financial needs and apply knowledge of borrowing and banking to recommend financial services that best align with each client’s unique priorities. Present potential home‑lending product solutions, submit mortgage applications, assist clients with gathering supporting documentation, and keep clients informed throughout the mortgage loan process via outbound calls, email, and online messaging. Connect with clients through outreach and pipeline‑management activities and conduct consistent follow‑up routines to meet client needs. Respond to client requests and make referrals to appropriate internal partners based on client needs. Partner with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to associates regarding delivery of an exceptional client experience. Skills Client Management Client Solutions Advisory Customer and Client Focus Referral Identification Risk Management Client Experience Branding Credit Documentation Requirements Credit and Risk Assessment Pipeline Management Referral Management Attention to Detail Collaboration Issue Management Prospecting Relationship Building Required Qualifications Minimum of 2 years of mortgage origination experience, or equivalent experience demonstrating the ability to assess client needs, lead, build trust, deepen relationships, and self‑source business combined with a proven record in consultative sales and delivering tailored financial solutions. Active listening to determine client needs and goals, with a desire to engage proactively. Professional, effective, confident communication skills, comfortable engaging clients in person and over the phone. Critical thinking ability to analyze financial and credit data to advise clients on product/pricing policies and guidelines, and to gather required information. Strong customer service skills with the ability to manage the full client end‑to‑end experience and resolve issues. Excellent written and verbal communication skills. Ability to handle ambiguity and adapt to changing circumstances. Dedicated, enthusiastic, driven, and performance‑oriented with a strong work ethic. Flexibility to work weekends and/or extended hours as needed. A true team player and collaborator, translating knowledge and experience into strong, productive internal and external relationships. Ability to learn and understand technology. Commitment to professional ethics, thorough incorporation of regulatory due diligence, and compliance with all federal and state policies. Desired Qualifications Experience working in a financial center where goals were met or exceeded. Knowledge of analyzing and comprehending complex financial data and providing financial alternatives. Knowledge of banking products and services. Solid time‑management skills and ability to organize, prioritize, and perform multiple tasks simultaneously. Experience in a loan origination role in a retail environment and knowledge of mortgage products (Conventional, Jumbo, HELOC, Government). Understanding of structuring, processing, underwriting, and closing procedures. Familiarity with federal regulations governing real‑estate lending (FHA, HUD guidelines). Experience with other lending products (Credit Card, Vehicle Loans). Strong computer skills including MS Office and prior experience utilizing laptop technology. Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent. Shift 1st Shift (United States of America) Hours Per Week 40 #J-18808-Ljbffr Bank of America