Zero Waste Representative

POSITION SUMMARY The Zero Waste Representative works with businesses, institutions and agencies to promote source reduction, reuse, and recycling throughout our designated Los Angeles Franchise Zones to reduce the amount of material that is landfilled and find alternative diversion solutions to our evolving waste. The Zero Waste Representative is a field position and will provide technical support and guidance on program implementation and operations to a diverse customer base. PRINCIPAL RESPONSIBILITIES Schedules and completes proactive customer calls and visits and captures key information in the Company’s information systems. Conducts the initial waste assessments, collects data, confirms service level and prepares Contract Service Agreements for customers’ signatures and set ups. Provides customized reporting for customers. Maintains a thorough knowledge of the Company’s available services, lines of business, pricing and additional services as appropriate to assigned existing customers. Creates a baseline and program goals for Recycling, which may include public speaking engagements and training presentations at customer locations. Implements successfully the Zero Waste Program in their assigned franchise zone. Manages major accounts and high-profile accounts in their franchise zone. Identifies Business Specific Diversion Programs and ensures implementation of the Waste Assessments Recommendation. Conducts follow up visits to monitor and evaluate business-specific diversion program participation and provides additional support to non-compliant participants. Regularly meets with Operations Manager/ Project Manager/ Sales Manager to review weekly progress versus goals and status of implementation of the Zero Waste Program. Partners with the operations team, when needed, to address customer services issues. Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities. Performs other job-related duties as assigned or apparent. QUALIFICATIONS Experience in sustainability initiatives. Experience communicating with diverse stakeholders in formal and informal settings. MINIMUM REQUIREMENTS High school diploma or GED. Minimum of 2 years of experience in a customer-facing role, identifying and addressing customer needs. Valid driver’s license. Pay Range The pay range for this position is $70,304.00 to $89,200.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. Bonus Plan Details (if applicable) Rewarding Compensation and Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. 401(k) plan with a generous company match. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO) Benefits EEO STATEMENT Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it’s not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers’ expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. RECENT RECOGNITION Barron’s 100 Most Sustainable Companies CDP Discloser Dow Jones Best-In-Class Indices Ethisphere’s World’s Most Ethical Companies Fortune World’s Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global Why Work With Us Republic Services is a place where your effort is always appreciated and your teammates always have your back. When you give us your best, we give you ours. We’re constantly investing in new tools and technology that allow you to do your job safely and effectively. We offer plenty of opportunities to learn and grow within your role. And when we say "Sustainability in Action," we mean it. Together, we’re leaving the world better than we found it through the work we do every day. Are you in? Keep reading to learn more about the position we’re hiring for. #J-18808-Ljbffr Republic Services