Warehouse Associate / Back Up Driver

Job Description

Job Description

Job Summary: The Sales Center Warehouse Associate/Backup Driver ensures the smooth handling and delivery of our products. This position involves receiving and organizing products, loading and unloading trucks, and making deliveries to customers or job sites as needed. While the primary focus is on warehouse duties, the role also includes occasional driving responsibilities.

Major Responsibilities/Activities:

Order Processing and Fulfillment:

• Accurately pull, fill, pack, and set up orders for delivery or pickup.
• Assemble customer orders and prepare them for shipping or pickup.
• Organize and prioritize shipments for various carriers and job sites, staging orders for easy loading and verification.
• Read and process customer orders, work orders, shipping orders, or requisitions.
• Operate a forklift and/or pallet jack as needed, as certified.

Shipping and Receiving:

• Assist in shipping and receiving, including unloading trucks, checking in merchandise, and matching purchase orders to sales orders.
• Load trucks safely and ensure products arrive in good condition.
• Prepare parcels for mailing.

Inventory Management:

• Move inventory to designated warehouse spaces and maintain an organized environment.
• Sort and place materials on racks, shelves, or in bins according to predetermined sequences.
• Mark materials with identifying information.
• Assist in physical inventory counts and maintain inventory accuracy.
• Complete requisition forms to order supplies.

Warehouse Maintenance and Safety:

• Maintain a clean and safe work area, following established safety procedures.
• Ensure the warehouse is accessible and safe for employees and customers.
• Perform facilities maintenance duties as needed.
• Sweep, dust, and mop the warehouse.
• Wear proper safety equipment.

Driving and Delivery:

• Operate a delivery truck to safely transport non-hazardous materials, ensuring compliance with speed limits and traffic laws.
• Perform pre-trip inspections and report any maintenance issues.
• Check products for damage after loading and ensure goods are properly secured for transportation.
• Assist in loading and unloading delivery vehicles.
• Provide outstanding customer service during delivery and pickup operations, maintaining a positive company image.
• Adhere to company policies and procedures while handling financial transactions to ensure accurate and secure money collection.

Communication and Coordination:

• Communicate effectively with supervisors, sales staff, coworkers, and customers to coordinate deliveries and pickups.
• Follow company escalation procedures for reporting and resolving issues, damages, or complaints efficiently.
• Record any product damage during transit or unloading, including detailed descriptions and photos if necessary.

Minimum Requirements:

• High School Diploma
• Must be capable of obtaining certification to operate power equipment.
• Must have a valid DOT physical card and a valid Class C driver’s license.
• Must have a thorough grasp on the DOT rules and regulations regarding driving hours of service.
• No DUI or License suspensions in the last 5 years.

Essential Mental/Physical Functions:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Capable of driving for prolonged periods of time.
• Must be able to lift 50 pounds repeatedly
• Ability to stand, walk, bend, stoop, squat to perform loading/unloading assignment(s).
• Must be able to read and interpret, in English, job related documents and possess good to excellent communication skills.

Who we are

Hörmann is a premier manufacturer of garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability, and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. As an international corporation Hörmann LLC prizes diversity in all positions; therefore, candidates with second language ability especially in Spanish or German will be given additional consideration; however, fluency in English is required. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.

Additional Comments

Hörmann offers a comprehensive, competitive benefit package including medical, dental, vision, life, and supplemental insurance plans, 401(k) with employer match, as well as vacation and holiday pay. Hörmann is a drug-free workplace. All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test.