Associate Patient Care Coordinator

Associate Patient Care Coordinator (WellMed)Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start.The Associate Patient Care Coordinator (WellMed) is responsible for greeting patients and collecting, recording, and balancing payments.Schedule: Monday-Friday, 8am-5pm CST. Hours during training may vary.Location: 544 E Wheatland Rd, Duncanville, TX. May be required to travel to Irving location for training.Primary Responsibilities:Greet patients as they arrive and manages 20-minute wait timeAssist patient with intake processes including copying required documentsCollect co-payments, co-insurance and deductibles and issues receiptsProcess walk-in patients and visitorsAnswer phones and schedule appointmentsManage medical records (maintains, files / scans, prepares for schedule)Ensure all correspondence is scanned and / or filed in a timely mannerProcess requests for medical records release and maintains appropriate logsWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED1+ years of experience in customer service with strong communication skills both in person and via phoneIntermediate level of proficiency with MS Office, including Word, Excel, PowerPoint, Outlook, etcPreferred Qualifications:Healthcare or medical office experience1+ years of experience with CPT and ICD-10 codingPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.