Permanent Supportive Housing Case Manager II- of Hope, Orange County

Permanent Supportive Housing Case Manager II

The Case Manager II focuses on Tenancy and Sustainability services. This encompasses two main areas: Housing Stabilization Program or Permanent Supportive Housing. It provides holistic, strength based, harm reduction case-management services specializing in housing sustainability and retention to include, but not limited to: removing barriers in order to become housing ready or sustain housing, assisting residents with making appointments, creating a budget in order to save towards moving into or sustaining housing and assistance with linking residents to resources.

The Case Manager II with emphasis in Housing Stabilization Program searches for and visits various housing options and builds rapport with landlords and property managers to ensure individuals are linked to proper housing services and will participate in weekly Coordinated Entry System (CES) housing match meetings to provide resident updates on individuals being discussed during meeting. Case Manager II with emphasis in Permanent Supportive Housing will attend weekly Supportive Service Meeting, works with Property Management, and ensures engagement into the community.

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax, and telephone. Ability to lift up to 40 lbs. Ability to drive and conduct in home visits with clients.

By virtue of its direct contact with, and representation to people who engage in Salvation Army programs, people who demonstrate an understanding of The Salvation Army's Christian mission are required for this position. Bachelor's in social work or equivalent degree (preferred). Minimum 1-year experience in case management working with people in recovery, mentally ill and/or homeless. Minimum 1-year experience with HMIS or Wellsky (preferred). Experience with tenant/landlord relationships preferred. Must be in good physical health and mental health, and capable of meeting the demand of the position.

Driving Test and clean MVR check. (driving required) Bilingual/Bi-literate English/Spanish preferred. Detail-oriented to complete file requirements and ensure contract compliance. Knowledge or understanding of tenant's rights and responsibilities as well as "strengths-based" case management. Sensitivity to cultural and socioeconomic characteristics of the population served. Must have the ability to communicate effectively and remain positively engaged with co-workers, community members, and residents. Must have flexible availability to handle crisis calls nights/weekends/holidays. Excellent verbal and written communication skills. Computer literate; effectively use a computerized database for resident file management, with basic skills in Microsoft Office: Microsoft Word, PowerPoint, Excel, and Outlook email.