Care Coordinator

Greet patients:Provide a warm and professional welcome to patients and visitors in person or over the phone. Manage patient flow:Schedule appointments, notify clinical staff of patient arrivals, and manage the waiting area to optimize patient satisfaction and provider time. Provide information:Answer patient questions, direct inquiries to the appropriate personnel, and provide information on office policies. Handle emergencies:Assist patients in distress by responding to emergencies and providing comfort. Manage patient accounts:Collect and update personal and financial information, verify insurance, and process payments for co-pays and other balances. Handle records:Check in new and returning patients, verify their information, and ensure patient records are accurate, up-to-date, and confidential. Process correspondence:Answer phones, route calls, check emails and faxes, and process incoming and outgoing mail. Assist with billing:File insurance claims and assist with collection activities. Maintain office environment:Keep the reception area organized and comfortable for patients. Manage supplies:Monitor and order necessary office and medical supplies. Support clinical staff:Assist medical assistants and providers with their administrative needs, such as preparing charts. #J-18808-Ljbffr Handtoshouldersurgery