Supervisor - Technical Operations - 2nd Shift

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

BASIC SUMMARY:

Responsible for managing and developing the technical staff in assigned area. Provide leadership, technical guidance, and serve as a mentor to assigned departmental employees. Ensure schedule is prepared daily, accurately reflecting group, laboratory tasks, and workload. Ensure compliance with all applicable regulations and with departmental policies, practices, and procedures (e.g., SOPs, protocols).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide leadership, technical guidance, and serve as a mentor to assigned departmental employees.
• Ensure compliance with departmental policies, practices, and procedures (e.g., SOPs, protocols).
• Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices, and procedures [SOPs, safety procedures and biosafety protocols.]
• Assist in the interview and selection of qualified non-exempt personnel. Recommend personnel actions, including hiring, promotions and raises. Partner with Human Resources and departmental management to assist in the handling of disciplinary issues. Draft appropriate personnel action paperwork.
• Identify training and development needs of direct reports. Ensure that direct reports receive departmental orientation and necessary on-the-job training. Oversee maintenance of group training records.
• Monitor performance of direct reports. Provide regular coaching and counseling. Assist in preparation and delivery of salary and performance reviews of direct reports.
• Review and provide feedback for personnel and study scheduling.
• Coordinate and conduct regular team meetings with assigned staff.
• Take an active role in driving employee engagement, turnover, and retention initiatives.
• Monitor scientific projects and procedures in accordance with the study protocol and applicable SOPs.
• Perform test article dosage calculations and review methodology for appropriate preparation.
• Communicate directly with the sponsor or representative concerning study related issues (e.g., shipment information, study specific labels).
• Schedule overtime as authorized. Review and approve timecards. Coordinate vacation/time off schedules.
• Recommend short-range operating objectives, organizational structure of direct reports and staffing requirements. Assist in the development of a departmental plan for backup and succession of key technical personnel.
• Ensure optimum performance of group function. Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
• Assist in the development, maintenance and communication of departmental systems and SOPs to align with company harmonization processes and best practices.
• Assist in the development and communication of job descriptions for subordinate positions.
• Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition.
• Support the policy of equal employment opportunity through Affirmative Action in all personnel actions including but not limited to recruiting, hiring, promotions, training, work assignments, and salary actions, etc.
• Perform technical duties as needed.
• Perform all other related duties as assigned.

The pay for this salariied position is $70,000. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

Job Description

QUALIFICATIONS:

• Education: High School diploma or General Education Degree (G.E.D.), preferred.
• Experience: 2-3 years of related experience. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Certification/Licensure: None.
• Demonstrated ability to consistently and effectively produce high quality results, interpret protocol requirements, troubleshoot quality issues, and record accurate study and departmental data.
• Ability to communicate verbally and in writing at all levels inside and outside the organization.
• Ability to manage multiple tasks and priorities to achieve goals.
• Computer skills (e.g., Microsoft Office Suite), commensurate with essential functions, including the ability to learn a validated system.
• Ability to ensure that a safe working environment is maintained by observing all safety procedures and working methods by making proper use of protective clothing and equipment, and by reading, understanding, and following all safety documents issued or notified of.
• Ability to ensure the integrity of the studies and fulfill the regulatory agencies requirements by performing the activities according to the Good Laboratory Practices (GLP), Standard Operating Procedures (SOP), Business Operating Procedures (BOP) and the Institutional Animal Care and Use Committee (IACUC) rules.
• Ability to exercise independent decision-making and self-manage under the direction of a supervisor.
• Ability to work under specific time constraints.
• Must be authorized to work in United States without a sponsor visa now or in the future.

WORK ENVIRONMENT:

• Works in a research environment, which requires use of sharp objects, working around mechanical parts, working with or near known or unknown toxic or caustic chemicals and/or biological hazards, exposure to fumes and airborne particles, working at noise levels ranging from moderate to loud.
• The employee regularly works with live animals with risk of exposure to allergens, zoonotic disease, and biohazards.
• The noise level in the work environment ranges from low to high depending upon the species housed.

COMMENTS:

• This position requires overtime, weekend, holiday, and/or after hours shift coverage, as needed.

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to View email address on us.fitly.work. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

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