Learning Experience Designer

Learning Experience Designer

As a Learning Experience Designer at Wheels, you'll use curiosity, creativity, and a consultative approach to turn business and performance needs into engaging digital and live learning for employees and customers. You'll influence learning strategy, partner with subject matter experts, Product Management, and stakeholders to uncover needs, challenge assumptions, and bring the right solutions to life—with meaningful ownership, broad cross-functional exposure, and room to grow your craft. In this role, you'll help employees and customers build the knowledge and skills to succeed while shaping how learning needs are diagnosed and solutions are selected.

You'll get to do:

• Solve learning and performance challenges from discovery through evaluation. Identify gaps and create digital and in-person solutions aligned to learner and business needs.
• Be a learning consultant and trusted partner. Collaborate with SMEs, Product Management, and stakeholders, challenge assumptions, and recommend solutions grounded in learning principles and business knowledge.
• Choose the right format and make complexity clear. Turn specialized information into practical eLearning, video, instructor-led experiences, simulations, job aids, or performance support.
• Bring great ideas to the table. Blend instructional design, visual storytelling, technology, collaboration, and experimentation to create useful, engaging learning.
• Design for everyone and improve beyond launch. Apply accessibility and inclusive or universal design principles, then use feedback, assessment, and data to evaluate and improve learning.
• Explore what's next and strengthen the learning culture. Apply emerging practices and AI-enabled tools, share expertise, and learn through collaboration.

You might love this role if you...

• Ask thoughtful questions and turn complex information into simple, intuitive experiences.
• Balance big-picture thinking with hands-on creation while managing multiple priorities and leaving room for iteration.
• Learn independently, experiment, build new skills, and collaborate to strengthen others' ideas.
• Welcome feedback, share your perspective, and use learner data to improve your work.

You'll bring:

We're looking for an experienced learning designer with a strong foundation in instructional design and adult learning, curiosity to keep growing, and a distinctive mix of skills and creative strengths. If you can make an impact, apply even if you don't meet every preferred qualification.

Required:

• 3–5 years of experience in instructional design, learning experience design, training development, or a related field.
• Experience managing learning projects from needs analysis through design, development, implementation, and evaluation.
• Experience creating digital learning with authoring tools such as Articulate 360.
• Clear communication in writing, conversation, and visuals; consult effectively with stakeholders; manage projects; and simplify complex information.
• Knowledge of adult learning, accessibility, and inclusive or universal design.
• Bachelor's degree in a related field or an equivalent combination of relevant education and experience.

Preferred:

• Experience with multimedia and AI-enabled learning tools, such as Camtasia, Adobe Creative Cloud, video, web design, HTML, or animation.
• Experience with iterative methods such as SAM, Agile/Scrum, design thinking, or rapid prototyping.
• Familiarity with learning analytics, LMS platforms (Workday), Designing product, systems, process, technical, or customer education.

Show us how you think:

Please include a portfolio or work samples that show your learning design approach, such as eLearning, videos, storyboards, facilitator materials, simulations, job aids, or performance support.

How we work at Wheels:

• Integrity: Act with honesty and do the right thing.
• One Team: Treat others with dignity and respect and contribute to an inclusive, accountable team.
• Innovation: Look for better ways to work, create, and solve problems.
• Customer Success: Keep customer and driver success at the center of the work.

Our cultural attributes bring those values to life in how we work every day:

• Discipline Drives Quality | Plan the Trip: Be intentional, plan ahead, and set a high bar for quality.
• Intellectually Curious | Fuel Your Minds: Ask questions, challenge assumptions, explore what's possible, and keep developing your craft.
• Commit and Deliver | Own It: Take responsibility from discovery through delivery and follow through on commitments.
• Relationships Matter | Share the Ride: Build trust and strong partnerships because great solutions are built together.

Work environment and schedule:

• Location: Schaumburg, Illinois OR Alpharetta, Georgia
• Work arrangement: Hybrid professional office environment [expected in-office 3 days a week, with one day being Wednesday]
• Schedule: Full-time, Monday through Friday
• Travel: Some travel may be required
• Physical demands may include sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling as needed to perform essential job functions.

What Wheels offers:

• Salary range: $63,400 - 83,400
• Annual Incentive Plan
• Annual Merrit Planning
• Medical, dental, and vision benefits, plus retirement/401(k) benefits, EAP, paid time off and company holidays
• Employee rewards and recognition program

EEO Statement:

Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.