Manager, Medical Staff Services

Location 20995 Point Lookout Road ESSENTIAL DUTIES AND RESPONSIBILITIES Promotes excellent customer relations by instilling positive customer-focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress. Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size and appearance. Creates the finished product in a timely fashion. Maintains a fresh, clean and appealing department. Follows code dating rules, reworks or marks down product before it turns to shrink. Adheres to all proper sanitization procedures. Stores product at the appropriate temperature. Builds displays that are clean, simple and merchandised to company standards. Moves product as needed to create impulse sales. Understands the local market to target merchandising programs. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage. Develops and implements localized merchandising plans and creates displays for new or seasonal items to drive sales. Maintains communications with other departments and the store manager to devise cross-merchandising plans and meet financial objectives. Manages department inventory by tracking weekly sales and writing orders based on sales to ensure high quality products while meeting profit goals. Responds to daily load levels, reworking non-moving product. Understands procedures for arrangements and upgrades. Checks and verifies department deliveries and invoices to ensure accurate billing. Assists with unloading merchandise and transporting it to the sales floor or storage area. Enforces department practices regarding receiving, dating, and restocking to ensure product rotation. Monitors product quality and freshness. Breaks down deliveries. Creates designs for display in front of customers’ eyes. Creates customized pieces for events or decorations. Ensures department changes with each season in compliance with corporate guidelines. Decorates using key elements also for sale in the department. Trains other floral associates in the district on new programs or retrains them on existing programs, utilizing floral best practices. Cooperates with supervisor and co-workers to ensure continuous improvement of job performance. Utilizes the Learning Management System (LMS). Maintains backroom and receiving area security and organization by promoting 5S procedures. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. Schedules all floral associates, oversees and participates in training, rewards and recognizes performance, and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Participates in associate annual performance reviews and new hire interviews. Supervisory Responsibilities Supervises all associates within the department. The specific number depends upon store volume. QUALIFICATION REQUIREMENTS High school diploma or general education degree (GED) required. Associate or bachelor's degree in a business-related or food service-related field desirable. Minimum three (3) years of management experience in a retail/restaurant/supermarket environment. RATE OF PAY AND BENEFITS The hourly pay for this position starts at $16.00/hr. and is up to $23.00/hr. The department manager and shift supervisor is a full-time associate. Weis Markets offers a comprehensive benefits package including health plan, dental, vision, flexible spending accounts, short-term disability, basic life and AD&D, group whole life with long-term care rider, voluntary insurance such as hospital indemnity, accident and critical illness, 401(k) retirement savings plans, scholarship program, associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power, ID theft protection, legal services, paid time off, sick pay and quarterly incentive based on eligibility and criteria specific to the position is met. EEO STATEMENT Weis Markets is an Equal Opportunity Employer. Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets. #J-18808-Ljbffr