Admin Support Specialist

Full-time/Part-time Permanent/Time-Limited Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment This position is not eligible for H-1B sponsorship. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit The Restorative Sciences Department is an internationally recognized group of oral health professionals that combines three divisions consisting of general dentistry, operative dentistry, and prosthodontics. The department supports the dental education program, advanced education programs in prosthodontics and general dentistry along with master’s degree programs (including operative dentistry), community service and outreach, faculty practice and scholarship activities. Position Summary The Administrative Support Specialist provides advanced-level administrative, operational, financial, and program management support for the Department of Restorative Sciences – Operative, including the Graduate Operative Program and Clinic. This position independently administers complex academic, financial, operational, compliance, and faculty affairs functions requiring the interpretation and application of University, Graduate School, procurement, accreditation, immigration, and departmental policies and procedures. The incumbent exercises substantial independent judgment and decision-making authority to resolve complex and non-routine issues, develop and implement administrative processes, recommend operational improvements, and manage outcomes that directly impact departmental operations, graduate education, faculty support, regulatory compliance, and institutional objectives. Serving as the department’s primary administrative resource for faculty, residents, students, departmental leadership, and institutional partners, the position manages a broad portfolio of responsibilities supporting the department’s academic, clinical, research, and administrative missions. Responsibilities include graduate program administration; financial and procurement management; faculty recruitment, onboarding, appointments, and reappointments; accreditation ( CODA ) coordination; employment-based immigration support through H-1B and International Student and Scholar Services ( ISSS ) processes; vendor and contract administration; operational reporting; and coordination of departmental initiatives. The position independently evaluates and improves administrative processes, coordinates activities across multiple University departments and external organizations, provides guidance and training to faculty and staff, and ensures continuity of departmental operations. The Department of Restorative Sciences – Operative requires comprehensive knowledge of University policies, graduate education, accreditation standards, financial management, procurement, and clinical operations. The incumbent regularly interprets and applies complex institutional policies and procedures, manages competing priorities with minimal supervision, serves as a departmental subject matter expert for administrative operations, and supports departmental compliance with University, state, federal, and accreditation requirements while advancing the department’s strategic goals. Minimum Education and Experience Requirements High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Management Preferences University Administrative Experience – Demonstrated experience independently administering complex administrative, operational, or program functions within a higher education environment, preferably in an academic health center or similarly regulated organization. Experience interpreting and applying University policies, procedures, and business processes to support academic, clinical, research, and administrative operations. Financial and Procurement Expertise – Demonstrated experience managing financial and procurement activities, including purchasing, vendor management, account reconciliation, travel and expense reimbursement, transaction processing, and financial reporting. Experience administering multiple funding sources, including state, F&A, receipt, trust, and contracts and grants funds, while ensuring compliance with University, sponsor, and regulatory requirements. University Systems Proficiency – Experience utilizing UNC financial, human resources, and administrative systems or comparable enterprise resource planning ( ERP ) systems including ConnectCarolina/PeopleSoft, InfoPorte, eProcurement, PaymentWorks, Concur, Works/P-Card, GradStar, EPIC , or similar financial, procurement, travel, clinical, and work management applications. Program Administration, Policy Interpretation, and Compliance – Demonstrated ability to independently administer complex programs and operational functions; interpret and apply University, state, federal, and regulatory policies; manage multiple priorities and competing deadlines; exercise sound judgment; and resolve complex administrative issues while ensuring compliance with institutional and regulatory requirements. Leadership, Collaboration, and Communication – Demonstrated ability to lead administrative initiatives, coordinate work across multiple departments and stakeholders, develop and improve business processes, provide guidance and training to faculty and staff, and communicate effectively with faculty, staff, students, departmental leadership, and external partners. Excellent organizational, written communication, proofreading, and editing skills are strongly preferred. Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities. Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities. Required Documents Curriculum Vitae / Resume Cover Letter List of References Optional Documents Certification/licenses Posting Supplemental Questions Required fields are indicated with an asterisk (*). * Please select the response below that best describes your experience/education for the Administrative Support Specialist position. High school diploma/GED and at least one year of office support experience Associate's, Bachelor's, Master's, or Doctorate in any field Combination of post high school education and/or experience in office support to equal at least 1 year Did not complete high school but have a combination of high school education and office support experience to equal 5 years (ex. 1 year of high school and 4 years experience) None of the above

• Please describe your experience supporting an academic, clinical, or graduate program. What responsibilities did you manage independently? (Open Ended Question)
• Describe your experience with financial administration, procurement, travel, or account reconciliation. Which systems have you used? (Open Ended Question)

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