IT TS MLL Service Owner

Title : TS MLL Site Service Owner Location : Raynham, MA Hiring Mode : Full Time Work Mode : Hybrid We are looking for a Region NA IT TS MLL Service Owner based in Raynham, MA to lead day‑to‑day IT delivery and operations across North American sites. Key Responsibilities Lead and manage a team of technical IT staff within a supplier engagement model Oversee service delivery including incident, problem and change management in compliance with operational SLAs Plan, track and communicate project status to stakeholders using JIRA and ServiceNow Provide hands‑on troubleshooting and state‑of‑health monitoring for core infrastructure networks, servers and applications Coordinate with vendors and suppliers within defined contractual frameworks Engage in Command Center calls for Priority 12 incidents impacting NA sites Required Skills & Qualifications Strong people‑management and team‑leadership skills for technical staff Hands‑on experience with cloud services, identity access management and cybersecurity fundamentals Proficiency with JIRA, ServiceNow and collaboration/monitoring platforms Experience working within supplier models and client‑engagement practices Certifications preferred: PMP, ITIL Foundation, AWS and Azure Cloud Associate Benefits and Perks Comprehensive Medical Plan covering medical, dental and vision Short‑term and long‑term disability coverage 401(k) plan with company match Life insurance Vacation time, sick leave, paid holidays Paid paternity and maternity leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all U.S. locations. Within the range, individual pay is determined by work location and job level and additional factors including job‑related skills, experience and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance‑based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal‑opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. #J-18808-Ljbffr LTM