Product Support Sales Representative (PSSR)

Job Description

Job Description

Roland Machinery Company is a family-owned company established in 1958. Roland Machinery is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment: expanding across 5 states and 17 locations.

Territory for this position includes Monroe, La Crosse, Juneau, Vernon, Sauk, Richland, Crawford, Iowa, Grant, and Lafayette Counties in Wisconsin

Responsibilities & Duties:

• Maintains relationships with clients by providing service, support, information, and guidance
• Maintains quality service by establishing and enforcing organization standards
• Contributes to team effort by accomplishing related results as needed
• Requires a close working relationship with parts, sales and service managers to ensure total customer satisfaction
• Proper coverage of territory will require extensive travel within the territory, to develop relationships with customers and provide them with a high level of product support.

Qualifications & Skills:

• Strong sales background and possess strong self-motivation skills
• Outgoing and have the drive to satisfy the needs of our growing customer base
• Heavy equipment or technical background is a plus
• Applicants must have a valid driver's license with a clean driving record
• Above average computer skills
• DOT medical card required due to having a company provided vehicle that may be used to tow items from time to time.
• Must be able to lift items up to 50lbs. without assistance.
• Must be able to perform thorough machine inspections, which often requires climbing up, down, under and around heavy mining and construction equipment.
• Undercarriage inspections will require a PSSR to have the ability to work at ground level and perform the inspection and take measurements.

Benefits:

• Full time regular employees are offered:
• Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
• Flex spending account offered
• Dental and vision
• up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
• Paid time off, with additional 8 paid holidays
• Company Paid Life Insurance

Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150