Sales Manager

Description

The Sales Manager at Edgeless Beauty Pro is responsible for driving revenue growth, developing strategic sales initiatives, managing key customer relationships, and leading a team of Regional Sales Consultants. This role will oversee the sales process from prospecting and lead generation through account development, retention, and expansion.

The ideal candidate is a results-driven leader with a passion for beauty, wellness, hospitality, and relationship-based sales. This individual will be responsible for executing sales strategies, coaching team members, identifying market opportunities, and expanding the Edgeless Beauty Pro brand through partnerships with beauty, wellness, spa, hospitality, and related industry professionals.

Essential Duties and Responsibilities

• Lead, mentor, and develop Regional Sales Consultants to achieve individual and team sales goals.
• Establish performance expectations, sales objectives, and accountability standards.
• Conduct regular coaching sessions, performance reviews, and sales training initiatives.
• Foster a culture of high performance, professionalism, and customer-focused service.
• Develop and execute strategic sales plans to support revenue and growth objectives.
• Identify new business opportunities, partnerships, and target markets.
• Build and maintain a healthy pipeline of qualified prospects and accounts.
• Develop relationships with spas, wellness providers, estheticians, beauty professionals, resorts, hospitality groups, and other strategic partners.
• Negotiate contracts, pricing, and partnership agreements as appropriate.
• Maintain strong relationships with existing customers and partners.
• Identify opportunities for account expansion and additional revenue generation.
• Ensure high levels of customer satisfaction and retention.
• Address customer concerns and resolve issues promptly and professionally.
• Utilize CRM systems to track prospects, opportunities, sales activity, and performance metrics.
• Ensure accurate forecasting, pipeline management, and reporting.
• Monitor market trends, competitor activity, and industry developments.
• Participate in budget planning and sales forecasting activities.
• Partner with Marketing to develop lead generation campaigns and promotional initiatives.
• Represent Edgeless Beauty Pro at industry events, trade shows, networking events, and professional associations.
• Serve as a brand ambassador and advocate for the company's products and services.
• Promote the organization's mission, values, and commitment to excellence.

Required Technical Skills, Education, Experience, Training and/or Credentials

• 3-5 years of proven sales experience with a track record of achieving or exceeding sales goals.
• 1-3 years of leadership, supervisory, or team management experience preferred.
• Experience managing customer relationships and business development initiatives.
• Strong understanding of consultative selling techniques and relationship-based sales.
• Experience working within CRM systems and sales reporting platforms.
• Ability to analyze sales performance metrics and make data-driven decisions.
• Strong presentation, communication, and negotiation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with strong problem-solving and organizational skills.
• Experience collaborating across multiple departments

Preferred Qualifications

• Experience within the beauty, wellness, spa, aesthetics, hospitality, or luxury service industries.
• Experience leading remote or regional sales teams.
• Experience with HubSpot or similar CRM platforms.
• Bachelor's degree in Business, Marketing, Communications, Hospitality, or a related field preferred.
• Existing industry relationships and professional networks are highly desirable