Lottery Ticket Sales Specialist

Job Description and Duties

Under the general supervision of the Lottery Ticket Sales Supervisor, the Lottery Ticket Sales Specialist is responsible for developing Scratchers ticket orders to meet the prescribed sales projections for an assigned group of retailers daily.

This position requires a current Lottery Ticket Sales Specialist exam. If you need to take the exam or if your score has expired, click to gain list eligibility.

This position is headquartered at the Lottery Headquarters in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California.

When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery?

People are drawn to the Lottery because we:

• Are an energetic, creative, and talented team

• Value diversity and inclusion in the workplace

• Empower team members to bring their knowledge, expertise, and innovation

• Recognize individual and team contributions

• Support the importance of work-life balance

• Invest in the professional development of our team members

• Are dedicated to preserving our environment by lowering our carbon footprint

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements."

It is highly recommended that you apply online using your CalCareers account. It is not necessary to return the contact letter if you applied electronically. Please ensure to monitor your email and/or CalCareers account for communication associated with your application submission.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours for Personal Leave hours each month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

The Lottery is minutes from all that Downtown Sacramento has to offer. Amenities include an onsite restaurant, free gym, close to the light rail station, electric car charging stations, and free parking!! Apply today to join a dynamic organization that is not only passionate about its mission, but also its people!!

You will find additional information about the job in the .

Working Conditions

Schedule: M-F 7:30am-4:30am
Travel: Minimal
Other: Overtime may be necessary and will be rare. Any need will be clearly communicated.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense.

• If you are basing your eligibility on education, (), provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial ; official transcripts will be required upon appointment . Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• At least two years of wholesale sales experience.

• At least one year of inventory management experience.

• Knowledge of customer service principles, including the ability to handle challenging customers and retailers while providing service in a professional manner.

• Proficiency in Microsoft Office suite of programs including Word, Excel, and PowerPoint.

• Knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.

• A detail-oriented, comprehensive approach to work assignments, with few (if any) errors or omissions.

• Knowledge of basic research and data gathering techniques, record-keeping techniques, and mathematics.

• Bilingual skills are highly desirable, but not required.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Position Location

Headquarters

700 North 10th Street

Sacramento, CA 95811

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  In order to be considered you must submit a Statement of Qualifications.
  

  Please place your name and the JC number in the upper right-hand corner of the SOQ.
  

  Using Arial Font, font size 11, please describe your sales experience and how it will aid in selling Lottery Products to retailers.