Shared Services AR Analyst II

Job Description

Job Description

We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare business services team in Florida. This contract opportunity with permanent potential is ideal for someone with strong experience in medical accounts receivable who can manage complex secondary insurance balances and support timely resolution of claim issues. The person in this role will contribute to daily front office coverage, collaborate across financial classes, and help maintain efficient revenue cycle operations in a fast-paced setting.

Responsibilities:
• Manage follow-up and resolution of outstanding secondary insurance receivables involving commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto claims, and other non-Medicare payers.
• Investigate unpaid or underpaid claims, identify denial causes, and direct issues to the appropriate internal teams to support accurate and timely reimbursement.
• Work through complex account balances by reviewing payer activity, patient billing details, and supporting documentation to determine next steps for collection or correction.
• Use internal business applications and patient accounting tools to document account activity, track claim status, and maintain accurate records.
• Provide support at the front desk area of the business services office while following established access, security, and visitor procedures.
• Assist newer team members through training support, process guidance, and job shadowing as needed.
• Contribute to accounts receivable projects and other assigned initiatives that improve workflow efficiency and reporting accuracy.
• Partner with internal departments to resolve billing discrepancies, clarify account information, and support overall revenue cycle performance.• Experience in accounts receivable within a healthcare, hospital, or medical billing environment.
• Working knowledge of secondary insurance follow-up across multiple payer categories, including commercial and government-related plans.
• Ability to research denials, interpret remittance details, and resolve claim and billing issues accurately.
• Familiarity with patient accounting platforms, ERP systems, CRM tools, and accounting software used in financial operations.
• Understanding of medical billing, patient balances, collections activity, and cash-related account processes.
• Strong organizational skills with the ability to manage a high volume of accounts and prioritize complex follow-up tasks.
• Detail-oriented communication skills and the ability to assist team members and front office operations effectively.