Team Members

Position Title: Restaurant Team MemberReports To: Restaurant ManagerOverview:A Dunkin Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.Responsibilities Include:Follow Brand standards, recipes, and systemsFollow food safety standardsPrepare food and beveragesAssemble and package ordersUnderstand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questionsMaintain a clean and organized workstationClean equipment, service areas, and guest areasStock items, such as cups, lids, etc. at the workstationTake orders at the Drive Thru or Front Counter and handle payments (if applicable)Meet speed of service standards while delivering accurate orders to guestsServe and communicate with guestsMaintain a guest-focused culture in the restaurantCommunicate effectively with managers and coworkersOrganize and maintain stock room and refrigerated areasEducation/Experience:You must be at least 18 years oldHS Diploma or GED preferredKey Competencies:Works well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedPhysical Demands/Working Conditions:Standing on feetRepetitive motion, including bending, stooping, and reachingLifting objects, including boxes, ice, and product up to 20lbs (if applicable)Working in a small spaceEach franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employees essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organizations legal counsel or other professional advisor.