SERVER - CAROLINA BAY AT AUTUMN HALL

Liberty Cares
With Compassion

• Provides all areas of service to tenants and guests in dining room.
• Uses good communication for performing sequence of service.
• Demonstrates a neat and presentable appearance, observing Liberty dress code.
• Maintains good relationships with the tenants and guests.
• Assists with the seating and ensuring there are seats available when the tenants arrive for meals. May assist tenants to or from the dining room, if escort is needed.
• Responsible for setting /clearing tables and arrangement of seating, setting neatly with flatware, napkins, and placements.
• Ensures cleanliness and condition of all china and flatware. (must be free of water spots, coffee cups should be free of coffee stains).
• Assist tenants who need help in selecting their meals if needed.
• Responsible for proper cleaning of the dining room and serving area between meals and at the end of shift. Follow proper sanitation schedules.
• Responsible for preparation/plating of food items, such as, salads, soups, desserts and hot/cold beverages.
• Keep all supplies stocked in serving area.
• Responsible for rotating menus, guest charge tickets, resident declining dollar, point of sale and room service forms.
• Assist in dish and utensil washing and cleaning including gathering soiled items from cart, trays and dining areas, placing clean items in proper storage areas.
• Assists in cleaning tables and chairs, vacuuming dining areas, sweeping and mopping kitchen floor areas.
• Perform all daily tasks in accordance with the established sanitary, safety, and infection control policies and procedures.
• May assist with special events/ activities held at Liberty Senior Living.
• Review and promptly report to Dining supervisors all guests' complaints and grievances.
• Utilizes safe food preparation methods when receiving, preparing, storing, cooling, freezing, holding, transporting, serving, and reheating foods.
• Monitors temperature records and checklists for holding and storing equipment to maintain safe food at all stages in the flow of food.
• Maintains a clean and sanitary kitchen at all times.
• Ensures and assists with cleaning and sanitizing equipment and work areas according to established checklist.
• Reports and takes immediate and appropriate corrective action if standards are not met.
• Creates a positive dining experience for customers that promotes their independence, choice and overall well-being.
• Encourages participation in the dining program, and meal activities.
• Solicits feedback by interacting with customers in the market cafe.
• Conveys feedback and makes recommendations, regarding food quality and customer satisfaction to the Executive Chef

• High School diploma and 6 months or more experience working in a restaurant, hotel, or country club.
• Must have or be willing to obtain a food safety certification.
• Work experience in a service-orientated profession preferred but not necessary.
• Patience, tact, enthusiasm and a positive attitude towards the elderly is essential.
• Ability to follow oral and written instructions accurately.
• Attends trainings and department meetings when necessary.
• Performs other duties as outlined by supervisor.
• Is effective at delivering written and spoken instruction on a regular basis.