Help Desk Coordinator
$30 - $40 per hourJ & J Staffing Resources
Trenton, NJ
Order: 326361
Order Type : Temp
**No C2C, third-party, or sponsorship opportunities available for this position.**
- Maintain technical equipment including computers, phones, printers, and other office devices, along with all related supplies. Research and advise on purchasing new equipment and maintain a replacement schedule.
- Provide IT support to employees, troubleshooting issues related to computers, phones, printers, servers, and general office equipment.
- Install, configure, and maintain hardware and software, including Microsoft Office applications.
- Monitor systems and network setup, including client, vendor, and state servers.
- Assist with basic programming and development tasks, including system enhancements, scripting, and process automation.
- Support and maintain payment processing systems, including BluePay integrations and troubleshooting transaction issues.
- Schedule staff cybersecurity training and track completion.
- Assist with setup and maintenance of phones and security camera systems.
- Serve as the primary Salesforce Administrator, including developing, designing, and launching upgrades or enhancements.
- Maintain accurate Salesforce records, settings, and user preferences; troubleshooting issues as needed.
- Generate weekly, monthly, and ad hoc reports.
- Provide IT support across multiple office locations, including experience supporting operations in two buildings.
- 5+ years of IT support or help desk experience, including multi-site support.
- Experience supporting computers, phones, printers, servers, and general office equipment.
- Proficiency with Microsoft Office Suite.
- Basic experience with programming or software development (e.g., scripting, automation, or system customization).
- Experience with payment processing platforms such as BluePay.
- Working knowledge of hardware/software installation and troubleshooting.
- Basic understanding of networks, systems, and server environments.
- Experience with Salesforce (user support, reporting, basic administration).
- Ability to create reports and maintain data accuracy in Salesforce.
- Familiarity with cybersecurity best practices.
- Strong problem-solving, organizational, and communication skills.
- Ability to work independently and manage multiple tasks.
Interested? Apply Now: For more information regarding this position or other opportunities contact J & J at: View email address on click.appcast.io or View phone number on click.appcast.io. Why Join J & J? J & J is a veteran founded and owned company honored by Forbes as one of the nation's Best Professional Recruiting Firms. Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J's Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional. Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.
Vacancy posted 4 days ago
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