Care Coordinator

Clinical Outcomes Coordinator – Med/Surg

Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day.

A Brief Overview The Clinical Outcomes Coordinator reports to the Manager of the Med-Surg Unit and is responsible for supporting optimal patient outcomes by coordinating care standards and service delivery within the stabilization unit. This role also assists with staff education and scheduling and provides staffing support as needed to meet operational needs.

What You Will Do

• Monitor and support clinical outcomes through consistent review of unit-based quality measures.
• Audit central line CHG compliance and promote adherence to infection prevention standards.
• Ensure patients with Foley catheters receive consistent peri-care in accordance with established care standards.
• Complete daily assessments to determine the continued need for patient care devices.
• Conduct patient rounding to promote patient satisfaction, safety, and overall care quality.
• Assess patient room cleanliness and organization and follow up on opportunities for improvement.
• Evaluate patient perceptions of staff responsiveness and support timely attention to patient needs.
• Support a quiet, healing environment by evaluating noise concerns and implementing process improvements.
• Promote accountability for bedside rounding among nursing and CNA staff.
• Assist the manager with staff education, scheduling, staffing support, and maintaining a clean, professional unit environment.

Education Qualifications

• ADN Required
• BSN Preferred

Experience Qualifications

• (2-3) years minimum experience in clinical specialization Required

Skills and Abilities

• Demonstrated knowledge and proficiency in EDP placement.
• Strong clinical skill in initiating intravenous access.
• Knowledge and experience serving in Charge Nurse and Preceptor roles.

Licenses and Certifications

• Registered Nurse - South Carolina Department of Labor, Licensing and Regulation Required
• Basic Life Support Certified - American Heart Association within 30 Days Required
• Advanced Cardiovascular Life Support Certified - American Heart Association Preferred

Physical Demand Medium Physical Demand The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.