Reverse Logistics Coordinator

Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets. With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII. The Role: In this role you’ll be… responsible for managing the return, inspection, disposition, and processing of customer returns while ensuring inventory accuracy and customer satisfaction. This role works closely with warehouse operations, customer service, transportation and suppliers to ensure returned products are processed efficiently and in accordance with company policy. Coordinate the receipt and processing of returned products. Review returned products to determine disposition (restock, repair, disposal, etc.). Process returns authorizations (RMAs) and maintain accurate records. Monitor inventory adjustments and ensure system accuracy. Coordinate with transportation and warehouse teams to resolve return-related issues. Ensure compliance with company policies, quality standards, and regulatory systems. Prepare reports on return volumes, turnaround times, and KPI’s. Support continuous improvement initiatives to increase efficiency and reduce costs. Job Requirements: High school diploma. 2+ years of experience in logistics, warehouse operations, or supply chain. Strong organizational and problem-solving skills. Proficiency in Microsoft Excel and WMS (SAP or ERP) software. Excellent communication and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Ability to lift, push and pull up to 50lbs throughout the shift The right candidate will be aligned to our values and culture: Collaborative entrepreneurial spirit Winning through customers High ethical standards, openness and trust Expectations for results Respect and value people All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job‑related, non‑discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. We Are Dover Dover is a diversified global manufacturer and solutions provider. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach, our team takes an ownership mindset, collaborating with customers to redefine what's possible. #J-18808-Ljbffr