Call Analyst Level 1 - Nashville, TN

Call Analyst Level 1 - Nashville, TN

Job Posting Title: Call Analyst Level 1 - Nashville, TN

Date: Friday, February 6, 2026

City: Nashville

State: TN

Country: United States

Working time: Full-time

Job Description

Essential Duties and Responsibilities:

• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
• Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
• Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
• Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

Requirements

Minimum Requirements:

• High School diploma or equivalent with 1-3 years of experience.
• May have training or education in area of specialization.
• Ability to work onsite in Nashville, TN required.

EEO Statement: Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency: For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 19.44 Maximum Salary $ 19.44