Event Senior Technical Lead (Video), Audio Visual - Omaha

Event Senior Technical Lead (Video), Audio Visual - Omaha

Position Overview

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.

Key Job Responsibilities

• Equipment Operation
• Customer Service
• Training/Staff Development
• Event Supervision
• Equipment Maintenance

Job Qualifications

• Bachelor's Degree is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• A valid driver's license is required for team members in positions that may operate Company vehicles.
• Must be able to lift 50 lbs.

Competencies

• Deliver World Class Service
• Do The Right Thing
• Drive Results
• See The Big Picture
• Value People

Physical Requirements

Team members must be able to meet the physical demands outlined to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.