Retail Manager- Singing River - Pascagoula

Retail Manager- Singing River - Pascagoula

Aramark Healthcare+ is seeking a Retail Manager to join our team at Singing River Health System in Pascagoula, MS. The Retail Manager is responsible for leading daily retail operations while ensuring alignment with Aramark policies, procedures, and client expectations. This role oversees guest service, merchandising, inventory management, purchasing, and overall store performance. The Retail Manager will lead and support team members, maintain welcoming and well-organized retail environments, and ensure a positive experience for employees, patients, visitors, and guests. This position will be based in Pascagoula and will require travel between the Pascagoula, Ocean Springs, and Gulfport locations based on business needs.

Job Responsibilities

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

Qualifications

• Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
• Requires a bachelor's degree or equivalent experience in business or another related field
• Familiar with Microsoft Office and Point of Sales systems
• Ability to work a flexible, event-based schedule that includes some evenings and weekends
• Strong organizational skills
• Profit and loss (P&L) accountability and/or contract-managed service experience preferred
• Ability to demonstrate excellent customer service using Aramark's standard service mode

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.