Medical Assistant III

Job Summary

Responsible for coordinating advanced clinical and administrative support to ensure efficient patient care delivery and optimal clinic operations. Collaborates with providers and multidisciplinary teams to streamline workflows, enhance patient experience, and uphold quality and safety standards. Develops and mentors staff through training, feedback, and performance support to promote professional growth. Implements process improvement initiatives that strengthen clinical outcomes and operational efficiency. Maintains compliance with regulatory standards and organizational policies.

Essential Functions

Coordinates daily clinical operations and ensures patient flow efficiency.

Prepares patients for examination, obtains vital signs, and documents medical information accurately.

Administers medications and performs clinical procedures within scope of certification.

Assists providers during examinations and minor procedures.

Communicates effectively with patients, families, and healthcare teams to support care coordination.

Trains, mentors, and provides feedback to medical assistant staff to promote competency and teamwork.

Monitors supply levels and equipment functionality to support operational readiness.

Participates in quality improvement and patient safety initiatives.

Ensures compliance with infection control, safety, and confidentiality standards.

Performs other duties as assigned.

Education Requirement

High school diploma or equivalent and vocational/technical training in a designated technical area

Experience Requirement

5-7 years of experience in a healthcare, clinical setting, or a relevant area. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), Basic Life Support (BLS)

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 3. Intermittent (10% - 50% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 2. Occasional (< 10% of the time)

C. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time)

D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time)

E. Sitting at computer workstation for extended periods: 2. Occasional (< 10% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 3. Intermittent (10% - 50% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 3. Intermittent (10% - 50% of the time)

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 2. Occasional (< 10% of the time)

M. Temperature extremes: 2. Occasional (< 10% of the time)

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 3. Intermittent (10% - 50% of the time)

R. Bloodborne/airborne pathogens: 3. Intermittent (10% - 50% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular standing or walking with objects up to 10 pounds; intermittent standing or walking with objects up to 25 pounds; intermittent lifting, pushing, and/or pulling objects up to 50 pounds; and occasional lifting, pushing, and/or pulling objects over 50 pounds. Also involves occasional sitting at a computer workstation for extended periods of time; performing tasks with intermittent repetitive motions; intermittent risk of back injury from moving, lifting, or positioning patients, equipment, or materials; intermittent risk of injuries from use of equipment; job-related travel; occasional exposure to loud noises, temperature extremes, and hazardous chemicals and fumes including waste; intermittent exposure to cuts or punctures and bloodborne or airborne pathogens; and occasional interaction with combative or violent people.