Income Auditor / Billing Staff Accountant

Income Auditor / Billing Staff Accountant Reports to : Director of Finance Salary: $66,500 Fouquet’s New York is looking for a qualified and highly motivated Income Auditor / Billing Staff Accountant who shares a passion for Hospitality. The Income Auditor / Billing Staff Accountant is responsible for verifying daily hotel revenue, preparing accurate guest and client billing, maintaining accounts receivable, and supporting general accounting and month-end closing activities. This position works closely with Front Office, Food & Beverage, Spa, Membership, Sales, Events, and Reservations to ensure transactions are properly recorded, discrepancies are resolved promptly, and billing reflects the service standards of a luxury hotel. The ideal candidate combines strong accounting skills, attention to detail, and a professional, guest-focused approach. Income Audit and Revenue Verification : Audit daily rooms, food and beverage, banquet, Spa and other hotel revenue for accuracy, completeness, and proper classification. Review night audit reports and reconcile transactions between the property management system, point-of-sale systems, payment platforms, and accounting records. Verify room rates, packages, discounts, complimentary charges, allowances, refunds, and adjustments against supporting documentation and required approvals. Review cash, credit card, and other payment activity; investigate discrepancies and coordinate timely resolution with the appropriate departments. Review the application of taxes, fees, and service charges, escalating discrepancies as appropriate. Prepare and distribute daily revenue reports and summaries of adjustments, complimentary activity, and exceptions. Maintain organized audit documentation and follow up on missing support, approvals, and unresolved items. Billing and Accounts Receivable: Prepare and issue accurate, timely invoices for group stays, corporate accounts, banquets, events, membership accounts and other approved direct-bill business. Review contracts, billing instructions, banquet event orders, deposits, and supporting charges before finalizing invoices. Reconcile group and event master accounts, confirming that charges and payments are allocated correctly. Respond to guest, client, and internal billing inquiries with professionalism, discretion, and urgency. Research disputed charges and coordinate corrections, credit requests, and supporting documentation. Apply payments, deposits, and approved credits to the appropriate accounts and reconcile unapplied balances. Monitor accounts receivable aging, follow up on outstanding balances, document collection activity, and **escalate overdue accounts**. Support credit card chargeback responses by gathering accurate transaction records and supporting documentation. Staff Accounting and Month-End Close: Prepare journal entries and supporting schedules for revenue, receivables, deposits, cash, credit card settlements, and related accounts. Complete assigned daily bank activity reconciliations and month-end balance sheet reconciliations. Reconcile guest, city, and deposit ledgers to the general ledger. Investigate outstanding reconciling items and ensure corrections are completed promptly each week. Support month-end closing deadlines through accurate schedules, accruals, reconciliations, and account analysis. Assist with internal and external audits by preparing requested records and explanations. Identify opportunities and implement ways to improve reporting, billing accuracy, collection practices and accounting procedures. Internal Controls and Service Standards: Follow, and implement where needed, hotel policies for cash handling, credit management, adjustments, refunds, approvals, and record retention. Report unusual transactions, control weaknesses, or recurring errors to Finance leadership. Protect confidential guest, client, employee, and financial information. Build effective working relationships across hotel departments and communicate accounting requirements clearly. Maintain Courteous, Profession and Responsive communication consistent with the expectations of a luxury hospitality environment. Perform other related accounting duties as assigned. Qualifications: Associate’s or bachelor’s degree in accounting, Finance, Hospitality Management, or a related field preferred; equivalent relevant experience will be considered. One to three years of experience in hotel accounting, income audit, billing, account receivable, or a related accounting role preferred. Experience in a luxury or full-service hotel environment strongly preferred. Working knowledge of accounting principles, account reconciliations, journal entries, and accounts receivable processes. Familiarity with hotel property management systems, point-of-sale systems, and accounting software; experience with Opera, Micros, Oracle, Book4Time or comparable systems preferred. Proficiency in Microsoft Excel, including formulas, sorting, filtering, and reconciliation worksheets. Strong organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills, with the ability to address sensitive billing matters professionally. Ability to manage competing deadlines, work independently, and maintain accuracy in a busy hotel environment. Flexibility to support month-end deadlines and occasional weekend or holiday coverage as business needs require. Measures of Success: Daily revenue audits and reports completed accurately and on schedule. Guest, group, and event invoices issued within established billing timelines. Billing discrepancies and audit exceptions resolved promptly. Accounts receivable balances followed up consistently, with clear documentation. Account reconciliations and month-end assignments completed by required deadlines. Financial transactions supported by complete documentation and appropriate approvals. Job Type: Full-Time Benefits: Health/Vision/Dental Insurance/Life Insurance/Paid Time Off/Commuter Benefits Fouquet’s New York is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Source: Hospitality Online #J-18808-Ljbffr Fouquet's New York