Store Manager

The PJ's Coffee Mobile & Baldwin County Franchise group is looking for an experienced store manager to join our team as we expand and grow in the market! Compensation Incentive Based Bonus (Gross Profit Sharing) PTO Health Insurance & Benefits Negotiable Compensation: $17.00 - $22.00 per hour Requirements High school diploma or equivalent Have knowledge of service and food and beverage, generally involving at least 3 years of FOH operations and/or other management positions Possess excellent basic math skills and have the ability to operate a cash register or POS system Be able to work in a standing position for long periods of time (5-8 hours generally) Be able to reach, bend, stoop, and frequently lift up to 50 pounds Must have the stamina to work 40-50 hours per week Willing to train at a separate PJ's Coffee location for 1-2 weeks prior to managing own location Must pass background & drug test Certifications Serv Safe (Food Safety Manager) Certification is mandatory Will be required to complete the following upon hire: PJ’s Coffee Strategic Management Training The C.O.R.E. Management 101, 102, Advanced Management Key Responsibilities Understand completely all company policies, procedures, standards, specifications, guidelines, and training programs Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times Respond to & resolve customer complaints accordingly - Coordinate with Regional Manager of customer conflict resolutions Ensure that all food and beverages are consistently prepared and served according to the store’s recipe and par level standards Ensure that all drinks are made correctly and according to PJ’s Brand Standards Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment Ensure Management team is maintaining a positive and fun work environment Ensure labor percentage standard (set by Regional Manager) is being met Ensure sales goals (set by Regional Manager) are being met Ensure the proper appearance & cleanliness of facility standards are being met Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures Ensure cash drawers are being properly opened, closed, and reconciled Complete daily cash deposits & properly record by standard set forth by Regional Manager Fill in where needed to ensure guest service standards and efficient operations Ensure that all new employees are trained according to the company’s training guidelines - HIRING is NOT an expectation of this position Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following PJ’s preventative maintenance programs Oversee & coordinate all equipment repairs and maintenance Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the store, employees, and guests Ensure the passing of regular Health Inspection by local health department and ensure health codes are being followed Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner Complete employee scheduling Recruit, Hire, & train a high performing team Coordinate inventory control and ordering Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the store’s receiving policies and procedures Conduct monthly inventory count. This will be conducted outside of business hours Assist with carrying out store marketing, advertising, and promotional activities and campaigns as set forth by upper management PJ’s Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ’s Coffee is recognized for harvesting, roasting, and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing. PJ’s Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold Brew™ Iced Coffee. PJ’s Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs. Some Perks of Joining PJ's Include: Flexible Schedules Enjoyable Work Environment with Supportive Management Employee Incentives Growth Potential #J-18808-Ljbffr