Medical Receptionist

Job Description

Job Description

We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling and administrative tasks organized and accurate. The role involves coordinating appointments, assisting with patient intake, and helping the office run smoothly through attentive communication and reliable front office support.

Responsibilities:
• Welcome patients and visitors, provide courteous assistance, and maintain an organized reception area throughout the day.
• Manage appointment calendars, schedule patient visits, and adjust bookings as needed to support clinic operations.
• Handle patient check-in procedures, verify basic information, and direct individuals to the appropriate next steps.
• Answer incoming calls, respond to routine questions, and route messages to clinical or administrative staff when necessary.
• Perform front office administrative tasks such as preparing forms, updating records, and supporting daily office workflow.
• Use basic medical terminology appropriately when communicating about appointments, services, and general office processes.
• Assist with patient-facing documentation and help ensure information is entered accurately into office systems.