Customer Service Specialist
OpTech
Job Title: Customer Service Advocate I This position is a 100% remote opportunity! Must be able to work Monday-Friday 8:30AM-5PM CST! Overview Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints. Responsibilities Receives and responds to routine member and/or provider inquiries, requests and/or concerns in an accurate and timely manner Mitigates and prevents complaints from being escalated to resolve in initial contact Resolves basic problems by communicating the requested information regarding the assessment of the member or provider needs, understanding the cause, and determining if problems need to be routed to other departments for further resolution Maintains performance and quality standards based on established contact center metrics Provides customer service in a high pace contact center environment over the phone, via live chats and emails Documents all member or provider information and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance Performs other duties as assigned Requirements Minimum of 1 year experience working in a customer service-related position Minimum of 1 year experience working in a call center environment Minimum of 1 year experience with data entry Minimum of 5 years experience with Microsoft Office (Outlook/Word/Excel) Ability to work independently in a remote environment Strong critical thinking and problem solving skills Strong communication and interpersonal skills Ability to multi-task in a fast-paced environment Preferred Requirements Minimum of experience with medical claims Medicaid knowledge Education High School Degree required OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. #J-18808-Ljbffr OpTech
- ...Overview Amwaste is looking for a Customer Service Specialist / Dispatcher for its hauling operations in our Lagrange, GA location. As an Amwaste Customer Service Specialist / Dispatcher you will form the hub for our drivers, customers and operations management to effectively...Suggested
- ...for the Hot Wheels cars Review orders Send emails to consumers Support warehouse duties as needed Skills: Customer service Data entry Microsoft office Education/Experience: High School education or equivalency required. Experience...SuggestedWork at office
- ...Description The Customer Service Specialist serves as a key business partner for our Parts and Service Departments’ profitability and success. This entails maintaining a high level of customer satisfaction including establishing and identifying customer needs, effectively...Suggested
$18 - $20 per hour
...lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow... ...achieved when we work together with a shared purpose. Customer Experience Specialist As a member of our dynamic Customer Experience (CX) team,...SuggestedCasual workWork at officeLocal areaImmediate start- ...commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: The purpose of this position is to manage, resolve, and elevate Level 1 (...SuggestedWeekend workAfternoon shift
$36.7k - $58.8k
...Customer Service Specialist page is loaded## Customer Service Specialistlocations: USA NJ - Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR107257At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining...Remote work$65k - $75k
...Job Summary Must be able to work in a fast‑paced environment with daily/frequent deadlines, possess excellent customer service and computer skills. Attention to detail and the ability to multitask and handle large volume are critical and must be adhered to in the daily...Work at officeRemote workMonday to Friday$44k - $66k
...industry-leading home, security, and digital products company. Your role as the Solar Service Specialist within the Solar Innovations organization will focus on ensuring a positive customer experience around service, installation, warranty & customer concerns. You would be...Work at officeFlexible hours$24 - $27 per hour
...Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin... ...team, you’ll be critical to helping our customers feel we’ve delivered on our promise.... ...homes and businesses. Our Customer Service Specialist position gives you an opportunity to...Hourly payWork at office$15 per hour
...QVC Group is seeking a Customer Service Specialist to support its Cornerstone brands like Ballard Designs and Frontgate. This is a full-time remote position for candidates residing in Ohio, offering $15.00 per hour. Responsibilities include handling a high volume of inbound...Hourly payFull timeRemote work$13.5 per hour
Ansafone Contacts Centers, LLC is seeking self-motivated, upbeat individuals for work-from-home roles in a high-volume call center environment. Starting pay is $13.50/hour with benefits and paid training. Equipment is provided and flexible scheduling is available, with...Remote workWork from homeFlexible hours- ...Our Customer Service teams play the starring role in our efforts to provide accurate and responsive service to our customers and agents, ensuring high satisfaction, growth, and retention. In this role, you get to put people first and keep their experience simple by being...Part timeRemote workFlexible hours
$90k
...Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping recor... Full-time Team membersmake the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that...Hourly payFull timeRemote work- ...A leading e-commerce sporting company is seeking a highly skilled Customer Service Representative to provide exceptional support. This remote position involves delivering first-call resolution, responding to inquiries, and assisting customers with orders and product information...Remote workWork from homeFlexible hours
- ...APPLY DIRECT: GO TO WE ONLY ACCEPT APPLICATION THROUGH PROVIDE LINK. We're Looking for a Customer Service Specialist to join our team and respond to inquiries, resolve issues, process transactions, and maintain account records to ensure high satisfaction and brand loyalty...Remote work
- ...Not Your Average Customer Service Job: Turn Conversations Into Commissions Are you done settling for capped salaries and clock-watching? This isn’t your typical customer service gig. This is a high-performance sales role with customer service elements—designed for individuals...Remote work
- ...About the job Customer Service Specialist - Remote About Us We are the worlds only 100% union-label supplemental benefits provider, proudly serving over 40,000 unions and associations worldwide. For more than 60 years, weve specialized in delivering supplemental...Weekly payPermanent employmentRemote workWorldwideFlexible hours
- ...A growing international company is seeking motivated individuals for remote customer service positions. Responsibilities include scheduling appointments, reviewing policies, and managing daily workflows. The ideal candidate possesses strong communication skills and a...Weekly payFull timeRemote work
- Amwaste is seeking a Customer Service Specialist / Dispatcher for our hauling operations in Lagrange, GA. In this role you will serve as a hub connecting drivers, customers, and operations management to ensure the highest level of service. You will dispatch drivers, handle...
- ...Sherwin-Williams Co. in Feasterville Trevose is hiring a Customer Service Specialist. This role involves engaging with customers to provide information and solutions related to our products while ensuring satisfaction and achieving sales goals. Applicants should be at...
$25 per hour
...too. Join our team as we help shape the future. As a Customer Relationship Specialist, your primary role is to provide an effortless experience... ...for growth Responsibilities: Promote digital self service capabilities. Take ownership to ensure that we go above...Hourly payFull timeTemporary workPart timeWork at officeRemote workMonday to Friday- ...Total Wireless - Growth Wireless in Houston is seeking a friendly, reliable Bilingual Customer Service Representative to join our team. The role involves assisting customers in English and Spanish, handling transactions, promoting products, and maintaining a clean, professional...
- MISSION The mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will be required to meet daily goals and report to the Customer Service Manager with any reoccurring issues for resolution. He/she should align with...Full timeWork at officeRemote workWork from homeMonday to FridayShift work
- Overview Lutron is seeking an innovative and dynamic Senior Customer Service Specialist to join our Serena Inside Sales and Services team. In this role, you'll deliver exceptional support to homeowners and professional dealers, guiding them through product education, selection...Work experience placementWork at officeWorldwide
- ...Largest Dermatology Practice We're a full-service dermatology practice with 50+ locations... .... Now Delaware and Philly too! The Customer Service Representative (CSR) provides superior... ...the appropriate supervisor or denials specialist in a timely manner. Contribute to...
$40k - $45k
Aon is looking for a Customer Service Specialist I As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. This role has the flexibility to be based in Fort Washington, PA with a hybrid schedule...Full timeTemporary workPart timeWork experience placementLocal areaRemote work$40.49k - $43k
...on the future of healthcare What To Expect (Job Responsibilities) Provide phone, email, and chat support, working closely with customers and internal teams to resolve issues Troubleshoot and diagnose reported problems, ensuring effective solutions Build strong relationships...Immediate startRemote workWork from homeMonday to FridayFlexible hours$18 per hour
Join to apply for the Customer Service Specialist II role at Apex Systems . Base Pay Range $18.00/hr - $18.00/hr Please email an updated copy of your resume to Jordan at [email protected] if interested and qualified. Location Hybrid; 2x on-site, 3 days at home. Office...Weekly payContract workTemporary workWork at office- ...including IRAs and Solo 401(k) accounts, and Corporate Trust services. Provident Trust Group offers a comprehensive range of... ...responsive, honest, and personable. Position Summary The IRA Customer Service Specialist II position is responsible for delivering exceptional...Flexible hours
$24 - $27 per hour
...team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That... ...building on our reputation for top‑n t service from the industry leader with more than... ...homes and businesses. Our Customer Service Specialist position gives you an opportunity to...Hourly payWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!
- insurance customer service advisor New York, NY
- senior customer service advisor New York, NY
- customer service representative hiring New York, NY
- customer service representative data entry New York, NY
- customer associate New York, NY
- customer service representative 1st shift New York, NY
- customer service merchandiser specialist New York, NY
- customer retention representative New York, NY
- customer happiness specialist New York, NY
- customer advisor New York, NY

