Homesale Relocation Consultant (Real Estate)

Homesale Relocation Consultant (Real Estate)

We are looking for an experienced Homesale Relocation Counselor to join our client in Houston, TX.

You will join a growing relocation and real estate services team supporting corporate clients and employees through the home sale and relocation process across the US.

This position is ideal for a hands-on real estate professional who understands the full property transaction lifecycle and thrives in a fast-paced, client-focused environment where communication and problem-solving are key.

The ideal applicant will have worked for a relocation company handling the home sale relocation process.

This role comes with a great opportunity to grow, develop and progress and will work with a highly experienced manager in the sector.

Key Scope of Role:

• Manage corporate home sale and relocation services for relocating employees, acting as the main point of contact throughout the process.
• Support home sale programmes, including Buyer Value Option, Guaranteed Buyout, Home Marketing Assistance, Home Purchase Assistance, and Direct Reimbursement services.
• Coordinate property inspections, title reviews, contracts, settlement documentation, and reporting activities to ensure transactions progress efficiently and compliantly.
• Provide guidance to sellers on local market conditions, pricing strategy, staging preparation, and marketing readiness to maximise property performance.
• Work closely with brokers, title companies, inspectors, vendors, and internal stakeholders to resolve issues, manage expectations, and deliver a high standard of service.
• Maintain regular communication with corporate clients, providing updates on storage, transaction progress, reporting, and programme activity.
• Handle sensitive conversations professionally, including delays, contract challenges, inspection outcomes, and other escalations, while working towards practical solutions.
• Accurately maintain case files, reporting data, invoices, and transaction updates within internal systems, including Ascent, Excel, and Outlook.
• Ensure all activity is completed in line with SLA requirements, GDPR regulations, company policies, and compliance standards.
• Support a small real estate and relocation team with a flexible and proactive approach, assisting wherever required to ensure service delivery targets are achieved.

General Duties:

• Manage multiple relocation and home sale cases simultaneously within agreed timelines.
• Review BMAs, appraisals, inspection reports, and supporting property documentation.
• Coordinate with title and settlement partners to ensure contracts and documentation are accurate and completed correctly.
• Track expenses, billing, and reimbursement activity in line with client policies.
• Prepare reports and manual data updates for clients and internal management.
• Build and maintain strong working relationships with assignees, brokers, vendors, and corporate stakeholders.
• Provide regular updates to management based remotely in another state.
• Identify process improvements and contribute to the continued growth of the real estate services function.
• Maintain confidentiality of client and employee information at all times.
• Assist with additional operational and relocation support duties when required.

Background and Experience Needed:

• Previous experience within relocation services, homesale programmes, or corporate real estate support is required.
• CRP certification and active real estate sales licensing preferred.
• Strong understanding of the residential buying and selling process, including contracts, inspections, title reviews, and settlements.
• Knowledge of local real estate market trends and seller strategy development.
• Experience supporting corporate clients and managing relationship-driven service delivery.
• Confident handling difficult conversations and resolving complex situations professionally.
• Strong administrative and reporting skills with high attention to detail.
• Proficient in general case management systems.
• Able to work independently, prioritise workloads, and adapt within a small team environment.
• Professional, organised, ethical, and committed to delivering high-quality service standards with a hands-on approach.