Call Center Associate

Remote Call Center Associate Elwood Staffing is seeking full time remote call center associates for 2nd shift inbound and outbound calls! What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive Weekly Pay Remote Call Center Associate Details: Temporary position $ 13.00 / hour Full Time work available Weekend work required Second Shift (Sunday through Thursday from 03:00pm to 11:00pm) Processing inbound and outbound calls May also assist in other projects, including but not limited to processing data entry Answering inbound calls ordering products, taking donations, prayer requests, prayer calls, and customer service requests Record customer information accurately Processing credit card payments Engage with customers in a friendly and professional manner while actively listening to their concerns Full-time Working 35+ hours weekly Remote Call Center Associate Qualifications: Excellent communication skills Attention to detail Ability to type 50+ words per minute with 98% accuracy Proficient with browser based applications and the Windows O365 Ability to multitask The position is a remote, work from home position (MUST HAVE OWN EQUIPMENT) Technical system requirements: Internet providers must be cable or fiber. No wireless point to point, cellular, dialup, satellite or DSL, or hotspots Speedtest(s) must meet or exceed 5MB download and 5MB upload. This should be verified by two or more speed tests such as fast.com and speedtest.net Computer Requirements: Operating System must be Windows 10 Home, Pro or Enterprise Windows S is NOT permitted A minimum of 4GB of RAM but 8 is recommended The processor should be at least a dual-core i5 or better or equivalent such as an AMD Ryzen 5 The hard drive should be 7200RPM or SSD (recommended) Recommended HDMI, Display, VGA, or external option for the second monitor Active, current (up to date) antivirus program installed Applicant may be subject to a background check *A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.