Intake Specialist
Vergence
Job Title
Pay: $23.00/hour
Job Responsibilities
- Respond to online inquiries regarding the filing of complaints
- Effectively interview potential Complainants
- Analyze and summarize information received from online inquiries
- Prepare investigative work case files for investigations
- Send Notice of Complaints and interrogatories to relevant parties
- Provide excellent customer service, via telephone and in person
- Responsible for monthly reporting
- Analyze and apply relevant laws to establish jurisdiction over cases for enforcement areas
- May be responsible for drafting appropriate motions, including, but not limited to administrative dismissals and default orders
- Research databases for correct contact information for relevant parties and witnesses
Vacancy posted more than 2 months ago
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