Service Greeter

Job Description

Job Description

Service Greeter – Loyalty Volkswagen

Location: Chester, VA
Department: Service
Employment Type: Full-Time

Join the Loyalty Automotive Family!
At Loyalty Volkswagen, we believe our employees are the heartbeat of our success. We’re looking for an enthusiastic and customer-focused Service Greeter to be the first friendly face our guests see when visiting our Service Department. If you have a positive attitude, enjoy helping others, and thrive in a fast-paced environment, we want you on our team!

What You’ll Do:

• Welcome customers upon arrival with a friendly, professional attitude.
• Direct customers to the appropriate service advisor or waiting area.
• Assist with vehicle check-in, tagging keys, and updating service records.
• Maintain a clean and organized service drive.
• Communicate effectively with service advisors, porters, and technicians.
• Deliver exceptional customer service that reflects the Loyalty brand.

What We’re Looking For:

• Excellent communication and interpersonal skills.
• Strong attention to detail and professionalism.
• Ability to multitask and stay organized in a busy environment.
• A team player who takes initiative and enjoys helping others.
• Valid driver’s license with a clean driving record.
• Previous automotive or customer service experience preferred (but not required).

What We Offer:

• Competitive pay.
• Full benefits package including medical, dental, and vision.
• Paid time off and holidays.
• Employee discounts on vehicles, service, and parts.
• Growth and advancement opportunities within Loyalty Automotive.
• A positive, team-oriented culture built around integrity and respect.

Additional Requirements:

• All applicants must be authorized to work in the USA.
• All applicants must pass background checks and drug tests.
• Must have a valid driver's license.