Part-Time SASS Crisis Specialist

Position: Part‑Time SASS Crisis Specialist Location: Elgin, IL Job Id: 224 # of Openings: 2 Classification: Non‑exempt Reports to: Manager of SASS Crisis Services Type: Part‑Time Hours: 10-29 hours per week

SUMMARY

Crisis Specialists perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the Screening Assessment and Support Services (SASS) program. The position is part‑time (both day and on‑call availability required) with a direct service to other duties ratio of 80:20.

SCHEDULE

You are responsible for working a minimum of five shifts per week and must include the following: Two on‑call shifts per week Two day‑time shifts per week, dependent upon the number of on‑call shifts selected Supervisors may require the part‑time crisis worker to come in person for individual supervisions or during daytime shifts if deemed appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Accept crisis calls from the CARES portal within ten minutes of the call, provide a crisis screening to the client at the requested location, and assess risk, presenting problem, social history, self‑care habits, and family system. Complete intake forms. Provide Mobile Crisis Response, Crisis Intervention, and Case Management under Rule 132 and other Rule 140 services. Manage a small case load identified as having minimal needs and assigned by the Manager of SASS Crisis Services and Manager of 590 Crisis Services; make follow‑up calls to screen for additional needs and risk, ensure that client and family have appropriate resources, communicate with supervisor if a client is identified as having higher need and is out of scope of the Crisis Worker’s practice, and close the case if no further services are needed. Network with collaterals on behalf of crisis/active clients, including referral and linkage, facilitation of level of care determined, and advocacy of a client’s rights within the education, legal, state, and mental health systems when indicated. Coordinate services with sub‑contracted agencies.

SUPERVISION

Attend a minimum of 8 monthly group supervisions for the year. Discuss cases with supervisor in clinical, individual, and/or group supervision as needed.

ADMINISTRATIVE

Complete and meet deadlines for all clinical paperwork for active and crisis clients. Complete and meet deadlines for all agency administrative paperwork, including billing slips, timesheets, expense sheets, and any other agency‑requested reports. Send in completed assessment within 24 hours. Bill assessments within 7 days, or before the pay period ends. Attend meetings as requested by supervisor. Serve on agency and/or program committees when requested by supervisor. Hold a valid, unexpired Illinois driver’s license.

COMMUNITY EDUCATION / PUBLIC RELATIONS

Educate the community regarding the SASS program in the service area. Facilitate positive networking relationships with community service providers and/or networks as assigned by supervisor.

OTHER DUTIES / SPECIAL ASSIGNMENTS / PROJECTS

Fulfill agency training requirements and document all training attended; attend all mandatory agency in‑service trainings. Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff. Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background. Perform incidental business‑related travel as needed. Participate in agency risk management and continuous quality improvement activities. Perform job responsibilities with a positive attitude. Promote collegiality at the workplace by working collaboratively with others. Maintain FSA equipment.

TRAINING

Complete annual training requirements. Maintain IM‑CAT and IM+CANS certification. Maintain additional HFS required trainings. Complete ongoing training assigned by supervisor. Training on private insurance and unfunded adults.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITY

This role has no supervisory responsibilities.

PHYSICAL AND ENVIRONMENTAL CONSIDERATIONS

The incumbent will be sitting in a car for travel for several minutes every day, be expected to walk, sit, stand, bend and drive, and may need to climb stairs on occasion. Must be able to lift up to 35 lbs. This field‑based work environment includes clients’ homes, schools, public libraries, community agencies, and some office time. Please note the following physical demands and work environment: May be required to stand for long periods of time, such as at a hospital without a space to sit. Other physical demands include sitting, walking and carrying equipment. Use computers/Surface PCs 85% of the time. Work in office at least once a week (unless specified by supervisor). Training or other duties (billing, additional training, team meetings) may be completed at home with supervisor permission.

POSITION TYPE / EXPECTED HOURS OF WORK

This position is part‑time, up to 29 hours per week. Hourly Pay Rates Rate 1: $21.22 to $33.18 per hour, depending on experience and qualifications. Rate 3: $39.25 to $63.07 per hour, depending on experience and qualifications. In addition to base pay, a comprehensive benefits package and opportunities for professional development and growth are offered.

TRAVEL

This position requires extensive travel throughout the Kane and DeKalb County areas and occasionally to areas outside of that.

EDUCATION AND EXPERIENCE

At least a Bachelor’s Degree in Psychology, Social Work or another related field. Bilingual (English/Spanish) strongly preferred. Day‑time, weekend, and on‑call availability.

REQUIRED SKILLS / ABILITIES

Excellent verbal and written communication skills, including public speaking and presentations. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem‑solving skills. Proficient with Microsoft Office Suite or related software. Family Service Association of Greater Elgin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Family Service Association of Greater Elgin is committed to equal employment opportunity. #J-18808-Ljbffr Family Service Association of Greater Elgin Area