Kitchen Equipment Technician (Hot Side)

Hot Side Food Service Equipment Technician

A-1 Restaurant, a division of A-1 Servcises, a Tech24 Company

Location: Milwaukee, Wisconsin

Compensation Range: $20-$45 per hour

Why Join A-1 Restaurant?

At A-1, we invest in our technicians so you can focus on what you do best. Here's what you can expect when you join our team:

• Weekly Pay Reliable pay, every week
• Fully Equipped for Success Company vehicle, gas card, uniforms, and phone provided
• Work-Life Balance Generous paid time off, paid holidays, and your birthday off
• Comprehensive Benefits Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection Long-term disability and basic life insurance at no cost to you
• Comprehensive Training Opportunities Advance your skills through manufacturer certified programs, company training, or a blend of both.
• Retirement Planning Made Easy 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) Free, confidential counseling and support for you and your family, including financial and legal resources

About the Center

A-1 Restaurant is looking for an experienced Food Equipment Repair Technician. You will be responsible for diagnosis and troubleshooting of systems, operation, maintenance and repair of all makes and models of commercial food equipment. We can promise a new problem will need to be addressed in every service call. Qualified Applicants will have experience in troubleshooting and/or installing the following items but no limited to: Slicers, Ovens, Steamers, Microwaves, Warmers, Heat Elements, Mixers, Fryers, Grills, Beverage Dispensers, Crescor Toasters

Position Summary

As part of the A-1 team and Tech24 network, our Hot Side Technicians play a critical role in servicing commercial cooking (hot side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.

Key Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
• Perform preventative maintenance to ensure safe efficient equipment operations
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities

Qualifications

• 3+ years of commercial foodservice repair experience
• Valid driver's license with a clean driving record required
• Strong mechanical and electrical troubleshooting skills
• Experience working on commercial kitchen equipment is a plus
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Strong problem-solving skills and ability to work independently
• Excellent communication and customer service skills
• Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
• Ability to climb ladders, work from heights, and crawl in tight quarters
• Own industry standard hand tools
• Willingness to participate in an on-call rotation as needed

Compensation Transparency

The advertised pay range for this position is $20-$45 per hour. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced expertise in hot-side equipment may be considered toward the higher end of the range.

A-1 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.