Pharmacy Technician I

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Under the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician I performs routine technical and operational duties to support safe, timely pharmacy services in accordance with established policies and applicable regulations. Responsibilities include preparing, packaging, labeling, and distributing unit-dose medications, outpatient prescriptions, and stock orders; delivering medications and supplies to patient care areas; and supporting proper storage, rotation, and inventory practices. The technician documents work and use pharmacy information systems and departmental tools as trained and may be assigned to central pharmacy and/or specialized areas based on operational needs. The role also includes auditing medication storage areas, escalating discrepancies, and handling controlled substances per departmental policy. The technician may assist with onboarding/training of junior staff and participate in departmental projects and quality/safety initiatives as assigned.

Does this position require Patient Care?
No

Essential Functions
-Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department

-Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices

-Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products

-Utilizes area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems

-Demonstrates professionalism and effectively communicates with patients and caregivers to gather information and or triage inquiries.

-Audit medication storage areas utilizing data collection tools (if applicable)

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Pharmacy Technician [State License] required

Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) preferred

Experience
Pharmacy Technician 0-1 year required

Knowledge, Skills and Abilities
- Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures
- Understand HIPAA privacy rules and will use discretion handling patient related information
- Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements
- Proficient with math calculations associated with ass signed responsibilities
- Ability to distinguish routine functions from those requiring a pharmacist's professional judgment
- Ability to work with sustained attention and care on routine, repetitive tasks

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$21.75 - $26.58/Hourly

Grade

3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.