Senior Product Development Analyst - Bilingual
Pan-American Life
Pan-American Life Insurance Group (PALIG) is seeking a Senior Product Development Analyst to support the term life insurance line of business in various markets and companies within the individual life division. This role supports all functions related to product development and pricing efforts, analyzes data, creates management reports, assists in product implementations and testing, and provides product support to various areas in the company. Excellent verbal and written communication skills for producing high-quality documents and presentations are required. Spanish proficiency (both oral and written) is a requirement. This is a potential remote work opportunity; hybrid work arrangements are ideal for candidates located near an office. Our office locations are New Orleans, LA; Oak Brook, IL; Richardson, TX; or Coral Gables, FL. Essential Functions Market Research & Sales Liaison Track competitor products, pricing, marketing campaigns, and producer feedback. Gather, organize, and analyze product and market information from diverse sources to present findings to management. Analyze search trends and keyword performance to understand competitor traffic drivers. Serve as the vital link between the sales team, actuarial and other internal departments (marketing, operations). Support execution of sales strategies. Product Development & Pricing Support product development efforts, including designing product features that match market needs and creating product specifications. Support product pricing, including analyzing experience to develop pricing/actuarial assumptions and assisting in the calculations of profitability results and completion of pricing memos. Compare products and pricing to other products in various markets/companies and present findings. Review, calculate, or document all required product rates. Experience Reporting Query data and provide regularly scheduled and ad‑hoc reports as needed. Monitor policy activity through reports and provide feedback. Research any report irregularities or experience trends. Work to improve efficiency of reporting. Product Implementation Assist in product or product update implementations on administration and illustration systems, surrounding systems, within materials, or processes. Review or develop calculation tools, technical specifications, references, or documentation for system testing. Conduct testing and help resolve calculation issues. Review and/or translate policy forms and all supporting documents and responses required for regulatory filings. Develop and manage training and product documentation for relevant teams in both English and/or Spanish. Conduct product training sessions. Product Support Participate in the special case review process for term policies. Provide special illustrations or quotes as requested and approved. Provide in‑force product and policy support to the operations team as requested. Support sales, operations, legal, and other company teams by answering questions and solving problems related to products or policies. Conduct product training sessions. Translate documents or communications, or review translated documents for accuracy. Other Duties as Assigned Actively participate in projects or tasks as assigned. Stay up to date with training and company-assigned tasks. Expand overall business and product knowledge via work assignments and review meetings. Key Requirements & Skills 5+ years of related experience in product development or life insurance. Bachelor’s degree in a quantitative field such as Actuarial Science, Mathematics, Statistics, Computer Science, Business or Economics; or an additional 4 years’ related experience in lieu of a degree. Credit for actuarial exams is a plus. Excellent oral and written communication skills in both English and Spanish. Proficiency in MS Office (Excel, Word, PowerPoint, Access) and SQL. Strong multitasking abilities, attention to detail, and problem‑solving skills. What We Offer Competitive compensation package (base salary & bonus). Comprehensive benefits, including medical, dental, 401(k), paid time off, and tuition reimbursement. Medical and dental coverage effective the first of the month following 30 days of service. Hybrid work opportunities. Pan-American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses across 49 U.S. states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands through its U.S.-based member companies—Pan-American Life Insurance Company and Pan-American Assurance Company. At PALIG, our employees are our greatest asset. We value collaboration, trust, and the confidence of our policyholders. Our long‑standing commitment to excellence continues to drive our success. Pan-American Life is an Equal Opportunity Employer and a Drug‑Free Workplace. Pan-American Life Insurance Group (PALIG) is a leading provider of life, accident and health insurance. For more than 110 years, we have earned the trust of millions of customers across the Americas by delivering trusted financial security and peace of mind so they can protect what matters the most – their families, their business and their futures. At Pan-American Life we are seeking qualified, dedicated, result‑driven candidates whose capability and passion for work can directly contribute to our company’s success. #J-18808-Ljbffr
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