Training Specialist

Purpose of Position Develops and maintains multi-media training materials for new and existing Case Management or Early Intervention staff. Delivers training to groups and individuals in a variety of settings and using a variety of methods. Tracks and maintains training documentation in compliance with A&I Avenues and State policies and rules. Communicates with supervisors regarding staff training goals and needs, and other pertinent issues. Represents A&I Avenues in a professional, appropriate manner. Plans organizes and effectively conducts employee training on various skills, policy, and compliance areas. Researches and identifies areas in which training is required and/or beneficial. Evaluates and modifies existing or proposed training programs; suggests and implements suitable changes. Designs, drafts, and/or acquires new training materials. Collaborates with outside consultants and agencies for training content and guidance. Administers, scores, and logs results of qualification, learning assessment, and retention tests; arranges retraining or other appropriate action for insufficient scores. Facilitates delivery of training by reserving and setting up needed equipment and rooms, scheduling with attendees and presenters, preparing and distributing training aids and information, and performing other related tasks. Monitors and maintains training documentation to ensure compliance with Federal, State, and A&I Avenues policies, procedures, and rules. Communicates effectively with staff and supervisors regarding pertinent issues. Consults with managers to create efficiencies and improve work procedures. Consults with managers and supervisors to create efficiencies and improve work procedures. Provides case caseload coverage when needed. Supports and facilitates various department projects, as requested by leadership Monitors and re-evaluates training procedures and implementation on a regular basis. Monitors, evaluates, and gives feedback to leadership regarding the speed in which a new employee receives a full caseload. This position requires regular use of a personal mobile device such as a smart phone or tablet. Job Qualifications Knowledge, Skill, and Ability Effective written and verbal communication skills with individuals and groups at all professional levels. Demonstrated organizational and time management skills. Ability to work independently and prioritize tasks/goals for self. Ability to work effectively with various technologies including word processing software, internet-based databases, etc. Intermediate to advanced knowledge of Excel. Demonstrated attention to detail. Effective and creative negotiator and problem solver. Ability to provide effective training to individuals and groups. Adept with a variety of multimedia training platforms and methods. Knowledgeable of and skilled in training gap analysis. Knowledgeable of and skilled in training assessment methods. Extremely proficient with Microsoft Office Suite and related program software. Ability and willingness to learn additional software and technology skills. Possession of a valid driver’s license and ability to meet Imagine! driving requirements. Training/Education Bachelor’s Degree in Human Behavioral Science or related field of study highly preferred Four years’ experience working in long term services and supports Four years’ combination of relevant education and experience in long term services and supports. Experience At least two years of experience in related field highly preferred. One year experience employed with company preferred. Working Environment/Physical Activities Effective with shifting roles, responsibilities, and expectations in a changing environment. Ability to work effectively under the pressure of deadlines. #J-18808-Ljbffr