IT Manager

IT Manager - Healthcare IT

Full-Time | On-Site | Hospital Setting

We are seeking an experienced IT Manager to lead our healthcare IT operations and oversee the design, implementation, and support of critical hospital systems. This role requires a highly skilled professional with strong technical expertise, leadership ability, and a background in healthcare IT environments. The IT Manager will ensure our technology infrastructure is secure, reliable, and aligned with the hospital's mission to deliver excellent patient care.

Key Responsibilities

• Lead and manage the hospital IT infrastructure, ensuring performance, scalability, and security.
• Oversee, configure, and maintain Cisco Meraki environments including:
• Next-Generation Firewalls (MX) with advanced security features (content filtering, intrusion prevention, VPN tunneling, and site-to-site connectivity).
• Switches (MS) with VLAN segmentation, QoS, and port security.
• Wireless (MR) for enterprise Wi-Fi, guest access, and healthcare IoT device management.
• Systems Manager (MDM) for mobile device security and deployment.
• Centralized cloud-based monitoring, alerting, and performance optimization.
• Provide hands-on management of IT networking, including:
• Routing and switching (BGP, OSPF, static routes, load balancing).
• VLAN design and implementation for medical devices, staff, and guest traffic.
• VoIP and QoS to support telehealth and communication systems.
• Secure VPN tunnels for remote staff and vendors.
• Network segmentation for compliance and security.
• Maintain and optimize Windows Server environments, including Active Directory, Group Policy, and deployments.

• Administer and support Google Workspace for staff collaboration and productivity.
• Implement, manage, and enforce cybersecurity protocols and compliance requirements for sensitive healthcare data.
• Coordinate and manage third-party vendors, ensuring projects and services meet hospital standards.
• Oversee configuration and management of CCTV systems and access entry systems to support hospital security.
• Direct and support laptop repair, imaging, and Windows deployment across the organization.
• Lead advanced troubleshooting and escalation support for complex networking and IT issues.
• Provide guidance and support to IT staff while fostering a culture of reliability, security, and service excellence.

Qualifications

• Proven, hands-on expertise with Cisco Meraki platforms (firewalls, switches, wireless, SD-WAN, MDM).
• Advanced knowledge of networking protocols, routing, switching, VLANs, VPNs, and QoS.
• Strong experience with Windows Server environments (Active Directory, Group Policy, deployment).
• Proficient in Google Workspace administration and support.
• Strong understanding of cybersecurity protocols, compliance, and best practices (HIPAA experience a plus).
• Hands-on experience with CCTV programming, access control systems, and security technologies.
• Experience with hardware repair, imaging, and software deployment.
• Excellent leadership, problem-solving, and communication skills with the ability to collaborate across clinical and non-clinical teams.
• Prior experience in a healthcare IT environment is strongly preferred.

Preferred Certifications

• Cisco Certified Network Professional (CCNP) or CCNA with advanced Meraki specialization
• CompTIA Security+, CISSP, or other cybersecurity certification
• HCISPP (Healthcare Information Security and Privacy Practitioner)
• PMP (Project Management Professional) or similar leadership certification

Why Join Us?

• Opportunity to lead and innovate in a mission-driven healthcare environment.
• Directly impact patient care by ensuring secure and reliable technology.
• Competitive compensation and comprehensive benefits package.