Account Executive

Job Summary:

The Account Executive will drive Mentavi Health's B2B revenue growth by managing the full sales cycle from qualified opportunity through close and expansion. This is a high-trust role where you navigate complex, multi-stakeholder deals across health systems, universities, large clinical organizations, and employer benefit programs. You will not be cold-calling or running top-of-funnel outreach-that function is handled by our outsourced BDR partners and AI-driven prospecting tools. Your focus is converting qualified pipelines into structured, revenue-generating partnerships.

We are looking for an energized, mission-driven professional who sees the huge potential to make a difference in a rapidly scaling industry. If you are motivated by the prospect of world-changing work and thrive in a fun, high-momentum environment where your strategic input actually moves the needle, you belong here!

This is not a transactional sales role. You will engage with clinical decision-makers, procurement teams, IT stakeholders, and executive sponsors. You'll need to translate Mentavi's clinical value proposition into business terms that resonate across different buyer personas, and you'll need to navigate extended sales cycles where patience, precision, and relationship depth matter more than volume.

Why this role is different:

• Consultative Depth: You'll engage in complex, multi-stakeholder deals where clinical validation, patient privacy, ROI, and integration requirements are paramount. These are not transactional closes.
• Pipeline-to-Revenue Focus: Top-of-funnel pipeline generation is handled by outsourced and automated channels. Your job is to qualify deeply, manage complex sales cycles, and close structured deals that produce forecastable revenue.
• Product Inflection Point: The upcoming launch of our white-label diagnostic evaluation platform introduces a SaaS sales motion that materially expands our addressable market and deal complexity.
• Shape the Playbook: Our partnership model is still evolving. You won't inherit a cookie-cutter process-you'll be a contributor to defining deal structures, pricing models, and go-to-market strategies as we scale.
• Strategic Impact: You are empowered to challenge prospect assumptions constructively while maintaining a collaborative, "patient-first" mindset.

This is a hybrid role requiring a minimum of two days per week on-site at our Grandville, MI office; candidates must be able to meet this requirement to be considered for the position. Business hours are typically 8:00 AM to 5:00 PM ET.

What You'll Do

• Account Development & Expansion (25%)
  • Build and nurture deep, trust-based relationships with key accounts to drive expansion, renewals, and long-term account health.
  • Identify upsell and cross-sell opportunities within existing partnerships, transitioning promo-code or affiliate relationships into structured, revenue-committed engagements (bulk purchase or billed-monthly contracts).
  • Serve as the primary point of contact for strategic accounts, ensuring partner satisfaction, resolving escalations, and proactively surfacing new opportunities.
  • Conduct quarterly business reviews with key partners to track performance against partnership goals and identify growth levers.
  • Collaborate to refine messaging, case studies, and sales collateral based on real-world deal feedback.
  • Build positive, ethical relationships based on trust, transparency, and clinical credibility.
• Strategy, Market Intelligence & Pipeline Discipline (15%)
  • Contribute to the ongoing evolution of Mentavi's B2B go-to-market strategy, including deal structures, pricing models, segment prioritization, and competitive positioning.
  • Provide structured, constructive feedback to leadership on market trends, competitive dynamics, buyer objections, and segment-level performance to inform strategic planning.
  • Maintain impeccable CRM hygiene in HubSpot, ensuring pipeline data is accurate, deal stages are current, and forecasts are reliable.
  • Track and report on deal velocity, close rates, revenue per partner, and pipeline health with clear connection to business outcomes.
  • Monitor and analyze segment-level performance (Higher Education, Health Systems, Clinical Organizations, Employers) to recommend resource allocation and outreach prioritization.
• Cross-Functional Collaboration & Culture (10%)
  • Work closely with the outsourced BDR team and AI-driven prospecting tools to ensure qualified meeting handoffs are smooth and feedback loops are tight.
  • Partner with Marketing on campaign alignment, content needs, and event strategy to support pipeline generation and deal acceleration.
  • Represent Mentavi Health at approximately one industry conference per quarter, supporting the full event cycle: pre-event outreach and meeting scheduling, on-site relationship building and prospect engagement, and post-event follow-up to convert conference leads into qualified pipeline. Coordinate closely with the Marketing team on booth presence, collateral needs, and event-specific messaging.
  • Collaborate with Product and Clinical teams to communicate market needs, inform roadmap priorities, and ensure our solutions are positioned accurately.

• Other:
  • Contribute to fostering a positive and inclusive company culture.
  • Other job duties, as assigned to support the overall operational needs of the organization.

Skills

• Fluency in MEDDICC/MEDDPICC and Challenger Sale methodology, with demonstrable examples of application
• Strong understanding of healthcare procurement processes, including clinical, administrative, IT, and executive buying committees
• Ability to translate complex clinical and technical topics into compelling value propositions
• Ability to build and present ROI models, analyze pipeline metrics, and use data to prioritize effort
• Experience with CRM systems (HubSpot preferred) for pipeline management, activity tracking, and reporting
• Proficient with Google Workspace (Drive, Gmail, Docs, Sheets)
• Proven track record closing complex, multi-stakeholder B2B deals with extended sales cycles (90+ days) in healthcare, health tech, or similarly regulated industries

Abilities

• Excellent presentation and communication skills, with the ability to engage both clinical and non-clinical stakeholders
• Strong active listening and discernment; able to identify unspoken pain points and tailor solutions to root needs
• Comfortable challenging prospect misconceptions respectfully while maintaining collaborative rapport
• Highly detail-oriented with the ability to manage multiple complex pipelines simultaneously
• Highly emotionally intelligent with strong interpersonal skills; builds trust naturally and maintains long-term relationships
• Self-directed and resourceful; doesn't wait for permission to solve problems or surface opportunities
• Comfortable operating in regulated environments (HIPAA) where messaging must balance growth with compliance

Required Education and Experience:

• Bachelor's degree in Business, Healthcare Administration, or a related field with a minimum of 3 years of B2B sales experience in healthcare, health tech, SaaS, or a related regulated industry; OR a minimum of 5 years of equivalent experience in healthcare business development in lieu of a degree.
• Proven experience managing complex, multi-touchpoint sales cycles with multiple stakeholders across clinical, operational, and executive levels.
• Demonstrated success building and maintaining long-term client relationships that produce measurable, recurring revenue.
• Track record of consistently meeting or exceeding quota

Preferred Experience:

• Previous experience selling into health systems, universities (particularly counseling centers or student health), or large behavioral health organizations.
• Experience with healthcare technology or SaaS sales motions, including platform demos, pilot programs, and enterprise procurement cycles.
• Background in telehealth, digital health, or mental health services.
• Familiarity with clinical validation, evidence-based positioning, or outcomes data as a sales lever.

Total Rewards & Culture

• Financial & Future Security
  • Salary commensurate with experience and regular performance reviews.
  • 401(k) retirement plan to help you reach your long-term financial goals.
  • Company-paid Short-Term and Long-Term Disability, plus additional optional and voluntary life insurance plans.
• Health & Wellness
  • Premium insurance package (e.g. medical, dental, vision, pet insurance, etc).
  • Priority access to our diagnostic evaluation(s) for you and your family.

• • Generous Paid Time Off (PTO) and observed Paid Holidays to ensure you can recharge.
• The Hybrid Work Experience

• • A flexible model requiring 2 days per week in-office, designed to balance deep work with team synergy.
  • Our office is designed for high-bandwidth collaboration, featuring a fully stocked pantry and premium beverage selection to keep you fueled.
  • Regular company meetings provided lunches.
  • We welcome your well-behaved companions through our canine pet policy.

• Growth & Connection
  • Professional development opportunities in addition to a A dedicated Professional Development Reimbursement Program to support your growth.
  • Team-building events to foster a strong organizational culture.

Our Approach to Experience:


At Mentavi Health, we value the diverse paths that lead to professional expertise. While a Bachelor's degree is a standard benchmark for this role, we also welcome applications from candidates with a minimum of 5 years of equivalent, high-level experience in healthcare business development. We recognize that a proven track record of success and deep industry insight are powerful indicators of performance, and we evaluate all qualified candidates in light of their total professional experience.

Equal Opportunity:

Mentavi Health is an equal-opportunity employer. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team. To be considered for this position, candidates must be legally authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship (e.g., H-1B, TN, etc.) for this role now or in the future. Verification of employment eligibility will be required at the time of hire.