Dental Practice Front Office

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Intro Paragraph

We specializes in family, implant and cosmetic dentistry. We are a growing, patient-centered, dental office located in Santa Fe, NM.

We are committed to and passionate about our practice. As a member of the team, you would ensure that the office runs smoothly from open to close. In partnership with the doctor and the Practice Manager, your purpose is to ensure that our dental practices provide legendary customer service, and overall office efficiency.

We are looking for a long-term relationship with an experienced front office team member possessing strong interpersonal and communication skills, open to new systems and strategies as additional resources in optimizing the success of the Practice.

Hours and Benefits

The practice is open Monday through Thursday 8-5

Benefits offered : Competitive compensation, Opportunity for quarterly bonus, PTO, Paid Holidays, Employee and family dental benefits,

General Purpose

Ensure the efficient running of the dental office in accordance with established procedures and protocols. To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire others. It is important that the prospective candidate understands and have experience in the areas described below.

Front Office Responsibilities:

• Works on tasks with resourcefulness and flexibility
• Keeps work organized, works quickly, but accurately
• Listens well and quickly processes verbal communication
• Communicates effectively both in speech and writing
• Adapts to changing demands and responsibilities
• Stays flexible and organized
• respond efficiently to patient needs and inquiries

Front Office Duties

• resolve patient issues in accordance with company policies
• manage patient scheduling and direct patient traffic flow
• present treatment plans to patients
• organize and present financial arrangements to patients
• processing of dental claims
• coordinate with dental insurance companies to ensure claims are paid
• manage specialist referral process
• complete administrative functions including bank deposits, revenue posting, reporting payroll hours and invoice processing
• oversee collections and accounts receivable
• write business correspondence and reports
• support marketing and promotion initiatives

Education and Experience Required

· High School Diploma, Associate degree or higher preferred

· REQUIRE 3 or more consecutive years of DENTAL FRONT OFFICE EMPLOYMENT

• knowledge of dental terminology
• knowledge of dental office procedures
• knowledge of accounting and administrative principles and procedures
• knowledge of insurance plans and claims processing
• knowledge of Eaglesoft or similar software required
• knowledge of MS Office

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus opportunities

Experience:

• DENTAL FRONT OFFICE: 1 year (Required)

Work Location: In person