Lead Patient Care Coordinator

Benefits:

Full-time

Medical & dental for employee, spouse, and dependents after 90 days

Paid time off & paid holidays after 90 days

Paid time off is accrued based on length of time with company

401k w/ 3% company match after 1 year

and

at least 1,000 hours

Lead Patient Care Coordinator

Duties of the Care Coordinator include, but are not limited to the following:

Review daily schedule and outstanding patient balances needed, prior to daily morning meeting

Review the need for health and policy document updates. Annual “short history” updates are required and 5 year “full history” is required

Ensuring that 95% of patients within the practice are pre-appointed and patient’s co-pays are collected or planned for with 98% success

Communicating with patients via their preferred communication medium

Manage and communicate stock/supply needs to to the management team for patient reception area, office supply and team common spaces

Practice opening and closing procedures

Keeping insurance coverage, patient demographic data, and administrative data up to date.

Triage emergency patients via their preferred communication method as needed

Support clinical team’s diagnoses and treatment plans wherever possible

Generate dental insurance claims, reporting information in a timely fashion

Schedule new patient and recall appointments accurately and efficiently

Schedule treatment planned appointments accurately and efficiently

Discussing estimated insurance coverage with patients

Establish a rapport with all patients and validate treatment recommendations made by the doctor

Using tablets for consent documents and medical history updates

Stay up-to-date with inter-office communication and attend all administrative department and staff meetings

Attending CE/Meetings/Lectures with consultant

Developing quarterly goals and KPIs with assistance of department lead

Other duties as assigned by team leader

full-time $23 - $25 per hour

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule would depends on the need of the clinic

• Eaglesoft
• Experienced Dental Receptionist / Admin (5+ years)

- 5 years experience in a Dental Office.

- High school Diploma

[1] Please apply through the Jobley application form

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[2] A recruiter will contact you to schedule an interview

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[3] Interview

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[4] Job offer

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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.

*The average time from application to job offer is about one week to one month.

*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.