Front Desk Specialist

Job Position: Front Desk Specialist

Location: Englewood, OH


Shift: 3rd FRONT DESK

Description: If you're looking for a new opportunity, then look no further! Acloche is looking for candidates who thrive in a hotel/hospitality environment. These temp-to-hire opportunities will allow you to enhance your career while gaining valuable experience.


3rd shift


We are seeking FRONT DESK/Guest Service who thrive in fast-paced, high-demand environments and are passionate about delivering exceptional guest experiences.


This role is ideal for candidates with a background in the food/restaurant industry or similarly demanding 24/7 operations, as these skillsets transition well into hospitality.
Selected candidates will undergo structured training across key hotel operations, beginning in housekeeping, followed by night audit, to build a strong operational foundation. We encourage those who are looking to grow within a company to apply!

Primary duties of the Guest Service include:
• Deliver outstanding customer service and always ensure a positive guest experience.
• Handle guest check-ins, check-outs, and requests efficiently and professionally.
• Resolve guest concerns quickly with strong problem-solving skills.
• Maintain a welcoming and service-focused environment.
• Room inspections and cleaning standards.
• Linen and inventory management.
• Basic reporting and system reconciliation.
• Overnight guest service support.
• Assist in various hotel departments as needed to support operations.
• Work collaboratively with team members across departments.
• Adapt quickly to changing priorities and operational needs.
• Maintain cleanliness, organization, and safety standards throughout the property.

Requirements of the Guest Service:
• Restaurant, food service, or fast-paced 24/7 operations preferred.
• Any high-pressure environment requiring long hours and a strong work ethic.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Willingness to learn multiple hotel functions, starting with housekeeping and night audit.
• Reliable, punctual, and team-oriented.
• Flexible and adaptable with scheduling and job duties.

Hours: Sunday - Saturday, must be available for all shifts, 24-hour business. Will work 40-50 hours a week. Will be working 5.5 days a week. Hours will vary depending on business needs.

Pay rate: $13.00 with potential increase after 90 days based on performance.

Benefits
• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program - mental, physical, and financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• Potential for Bonuses.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Apply now!!