Service Advisor

Job Opportunity At Richard Chevrolet

We are a busy, progressive shop with an aggressive pay plan and great benefits! The ideal candidate will flourish in a fast-paced and professional workplace. Great attitude is a must and team spirit is the name of the game.

Richard Chevrolet has been a family owned and operated dealership since 1975. We have been ranked #1 in customer satisfaction in the US several times and winner of Chevrolet's Mark of Excellence Award seven of the past eight years.

Job Requirements

• Schedules service for customers either in person or on the phone to ensure prompt and accurate diagnosis of any problem
• Makes repair recommendations and manages the delivery of repairs by setting and managing customer expectations
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
• Arranges service or repair and sets expectations for cost and completion
• Greets all customers in a warm, sincere, and helpful manner
• 1 year previous experience preferred.
• Confident and professional phone manner
• Strong computer and Internet skills
• Inside sales experience is a plus
• Strong record of positive customer satisfaction results

Benefits

• Clean, professional and fun work environment
• Paid vacation and personal time
• Medical, Dental & Vision Insurance
• 401k Plan
• Health Savings Account
• Discounted gym membership
• General Motors Dealership Employee Pricing

Richard Chevrolet is an equal opportunity employer.