Produce Clerk - Part-time, Afternoon/Evening Shifts

Front Line Customer Service Position

This is a front line customer service position requiring enthusiasm, friendliness and a respectful and positive attitude! The clerk engages with customers, vendors and co-workers; provides support to co-workers; is accountable for maintaining the department by stocking and prepping items; and culling and maintaining fresh product. Various hours/shifts, some evening and weekend availability required.

When applying, please be sure to account for at least 10 years of previous employment or all of your most recent employers if under 10 years of work history.

Adheres to the co-op's seven guiding principles and mission.

Regular, reliable and consistent, flexible attendance.

Cooperate and communicate with all co-op staff members.

Stay informed by reading all internal communications.

Know and follow all Co-op policies and procedures.

Establish appropriate priorities, manage and use time well.

Learn and adapt to new procedures and tasks.

Handle job responsibilities in an accurate, thorough, professional and friendly manner.

Ability to multi-task and switch tasks mid-stream to help others.

Help to train and support other staff members.

Understands and follows practices and state and federal safety regulations regarding food safety including: temperature controls, storage practices, and practices to avoid cross-contamination.

Prices product and makes price changes in accordance with standard procedures to reflect cost of goods and margin requirements.

Stocks product according to standards to give a full, pleasing appearance.

Maintains rotation of product to ensure freshness.

Maintains visually appealing displays.

Resetting of sections to accommodate new products or to discontinue slower selling items.

Assists with ordering from suppliers based on available space, inventory on hand, customer demands or specials.

Cleans assigned areas to maintain safe and sanitary conditions.

Cleans shelves, bins, and coolers as needed.

Knowledge of proper procedures for preparing produce as needed.

Maintain floral department as needed.

Provides customers with a high level of efficient, responsive service.

Suggests alternative products for those not available.

Obtain customer contact information to follow-up any unresolved questions.

Ability to project a friendly personality and work as a positive team member.

Outstanding customer service skills and an interest in serving the public.

Accurately and efficiently take and process customer special orders.

Investigating and resolving quality and service complaints.

While performing the duties of this job, the associate is required to be able to stand, walk, stoop, kneel, crouch and manipulate (handle, lift, carry, move) up to 60 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp and visual acuity to operate equipment. The associate frequently is required to sit, stand, reach, talk and hear.

Note: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily with or without reasonable accommodations.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Littleton Consumer Cooperative Society